Posts tagged with Figleaves

Figleaves tops e-commerce usability survey

Thanks to some excellent marks for customer service, lingerie retailer Figleaves was rated the top performing e-commerce site in a study covering the Christmas shopping season. 

The eRetail Benchmark Study from eDigital found that, though marks were relatively high for website usability across the board, customer service was the key differentiator. 

Some highlights from the study...

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