Posts tagged with Heatmaps

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Start Me Up! A profile of mobile analytics tool Appsee

Apps are an important part of many multichannel marketing strategies, whether it be for a big retailer, a travel company or a not-for-profit.

Although users are more and more accustomed to smartphones and tablets, that brings with it hundreds of hours of learning that shouldn't be contradicted. Designing an app that just works is a difficult task and aside from determining the way to platform your app, perfecting the user experience (UX) is the next priority.

There are many UX companies out there. Appsee is a new player in the market, providing software to put an app through its paces. They're the latest company to feature in this, our Start Me Up feature.

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Seven ways to get prospects to do what you want

What would it take to get you to do what I want? If I looked you in the eye when asking? If it was a Tuesday? If your name sounded like mine?

According to scientists, it’s the last. We feel more warmly towards people or things we associate with ourselves, like if my name was Mary Anne and yours was Marilyn. They’re close enough in sound and visual likeness that I’d be more apt to do you a favor than one for, say, Richard or Jennifer.

These kinds of findings, argued Nancy Harhut at Integrated Marketing Week, have implications for marketers because we’re trying to get people to do things all the time: click on a link, choose our product over another, like our company on Facebook.

Knowing the instinctive, reflexive behaviors that people rely on when making decisions helps our marketing strategies and how we go about designing the prompts or triggers to get others to do what we want.

Harhut identified seven that will help you on your way to world domination.

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40% of consumers are unaware that Google Adwords are adverts

Research carried out by Bunnyfoot suggests that many people are unaware of the difference between paid and organic search listings, with 40% of web users unaware they were adverts. 

While conducting a research project for an insurance sector client, Bunnyfoot discovered that 81% of users clicked on Google Adwords listings as opposed to natural search results.

Further investigation of this surprising bias revealed that 41 out of the 100 individuals tested did not know that Adwords were paid-for adverts, believing them instead to be the most authoritative links. 

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How to use ClickTale to analyse visitor behaviour effectively

ClickTale, for me, is one of the best tools to use when you want to improve your website performance. However, it is difficult to find any guides on how to extract insight from the videos and heat-maps you are seeing.

There is a wealth of knowledge surrounding the implementation of the tool on any type of website, and tracking in all sorts of clever ways. However, it has taken me years to get to grips with using the tool to find truly valuable insight.

I want to share some of my findings with you...

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