Posts tagged with Im

Censorship or surveillance: which keywords are flagged in China?

What do censorship and surveillance programmes look for? What can this tell us about internet usage in China?

Can we contrast with the perceived surveillance state of the West? What are the implications for a company in the Chinese market?

Unsurprisingly, there are lots of questions still to be answered about the state of the internet in China.

First Monday has this month published a very interesting paper, presenting an analysis of data from a year and a half tracking the censorship and surveillance keyword lists of two instant messaging (IM) programs used in China.

I thought it would be useful to sum up what Crandall et al. found, so you don’t have to read the whole thing. Although this study looks at IM clients, there are certainly findings that can be extrapolated across public services, such as Baidu and Sina Weibo.

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Skype attacks social networking in new ads

Skype may be the most popular consumer VOIP service in the world, but it faces numerous challenges, not the least of which is getting consumers to want to connect with their friends and family using voice.

So how can Skype convince consumers that there's still no more powerful and effective a way to communicate than with a phone call? The possible answer: remind the world that social networking and texting is a lame way to reach out and touch someone.

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IM most meaningful for brand conversations: report

When it comes to influencing consumers, many brands are investing heavily on Facebook. The logic: consumers are on Facebook, and they're talking about us there, so we should be there too.

But according to Microsoft's Talking Brands survey, which looked at 4,500 conversations mentioning brands in the UK, Spain and France, one-to-one interaction tools like Hotmail and Messenger are more meaningful than one-to-many conversations on Facebook.

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