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Posts tagged with Mobile Banking

Fintech startup Mondo provides slick, impressive UX: Review

Mondo has been billed as "a bank that’s as smart as your phone. Built for your smartphone, this is banking like never before."

The "easy-to-use' app apparently updates your balance instantly, gives intelligent notifications and aspires to be the best bank on the planet.

Well, how could I resist?

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How consumers are embracing the mobile banking revolution: infographic

Internet banking has had a revolutionary impact on the way we handle our finances.  

No longer do I have to spend my entire lunchtime queuing in my local branch of Natwest just to set up a direct debit.

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The importance of mobile banking for customer experience

Generally, people’s impressions of banks aren’t too positive. The credit crunch, banker’s bonuses, overdraft fees and call centre queues are some common negative associations in people’s minds.

However, digital does offer some opportunities for banks to improve the way they are perceived, by helping them to improve the overall customer experience.

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Stats: Mobile money trends in the UK

With Christmas behind us once more, it was unsurprising to many that smartphones and tablets played an even bigger part in our holiday shopping activities than they have done in the past.

As you would expect, our Internet Statistics Compendium is stacked full of the latest insight into how the festive season is becoming an increasingly mobile and online orientated affair for more and more people.

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Mobile banking: who do you trust with your finances?

Banking on a mobile phoneAs experts in digital marketing, I am sure you were all aware that Thursday 8 November was World Usability Day -a world wide event celebrating the importance of in usability in the digital world. 

This year’s theme was financial services and few would argue that usability was anything other than vital in this market. 

My colleagues at System Concepts contributed a video of interviews with potential customers and some key players in the mobile financial market in which the two mobile financial services providers interviewed were Vodafone and O2. 

This set me thinking: Do we trust mobile companies to give us banking, more than we trust banks to give us mobile services?

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