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Posts tagged with Newegg

How these five ecommerce stores can improve their checkouts

Writing on this blog affords me a rare opportunity to talk positively and constructively about things that I care about. Which makes a change from the usual negative bile I spew on other websites and at home. 

We have a responsibility to offer guidance, tips and best practice to help improve everyone’s digital experiences and we love highlighting examples that we think will offer inspiration.

I don’t think we’ve ever said “Brand X sucks”, at least not without offering constructive criticism or highlighting where things could be improved.

But when we’re researching certain topics, as I was doing last week when investigating whether top UK retailers use guest checkouts it’s difficult not to be frustrated with poor user experiences and thoughtless design.

This article is designed to show how a few of the poorer checkouts I’ve experienced could be improved, with just a few simple tweaks. This isn’t for naming and shaming; it’s for prodding in the right direction for the benefit of their customers. 

Graham Charlton wrote a cracking post on 11 of the world’s best ecommerce checkouts which I encourage you to read as it contains essential advice for best practice.

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What is the current state of bitcoin adoption?

Bitcoin, it’s the future of online payment don’t you know. 

After the initial rush of media intrigue and early adopter excitement, what happened next for the digital currency from the future? 

Many of our own blog-posts deal with various issues related to bitcoin – trust and regulation, alternatives and relevance to the consumer but what about adoption? 

How widespread has the uptake for bitcoin been for online (or even offline) retail?  


14 ways to improve the UX of on-site search results

An effective site search tool is hugely important tool for ecommerce as it’s a common way for shoppers to navigate sites and find products.

In fact up to 30% of visitors will use the site search tool and these tend to be highly motivated shoppers who know exactly what they’re looking for.

The speed in which results are returned is very important, but there are also many other factors that influence the overall user experience and could be the difference between making a sale or losing a potential customer.


US Census Bureau: ecommerce slumped in Q4 2008

We all know the 4th quarter was a tough one for retailers. Despite the holidays, the global economic crisis had consumers pinching pennies and retailers were forced to discount heavily in an effort to entice them to spend.

Some online retailers such as Amazon.com reported 'record' holidays but many weren't quick to quantify what those 'records' meant to the bottom line and according to new numbers, Q4 2008 online sales in the United States were disappointing.