Posts tagged with Retail

Australian consumers turn to domestic online retailers

Australian consumers are shying away from international online retailers if the recent NAB Online Retail Sales Index is anything to go by.

Domestic retail accounted for almost three-quarters (73%) of total online sales in Australia in January 2013, and domestic online retail sales saw a higher year-on-year growth than international, rising 28% vs 25%. 

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Online shopping: China leads the pack in the Asia-Pacific region

It seems China has some of the keenest online shoppers in the Asia-Pacific region, with Chinese consumers more likely purchase online than any other APAC country.

A new Mastercard study measured consumers’ tendencies to shop online between November and December 2012 and found that Chinese internet users shop online the most, registering a score of 102 on Mastercard’s Index for 2012, a figure that is up four points on the year prior.

According to the report, one of the main reasons for this rise in online shopping popularity in China is due to increased consumer confidence. Of those surveyed, only 21.4% felt unsecure when shopping online, down from 32.8% in 2011 and 35.3% in 2010.

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Woolworths’ brand value soars, while the Australian gap between consumers and local retailers remains an issue

Woolworths has been named the top retail brand in Australia for the second year running, beating out supermarket competitor Coles by almost a billion dollars.

Interbrand’s 2013 Best Retail Brands report, which ranks the top retail brands around the world by value, placed Woolworths brand value at $4.57 billion, an increase of 9% on the year prior.

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More reasons for retailers to offer wi-fi in stores

Rather than fret about the dangers of 'showrooming', retailers should provide wi-fi for mobile users, as this influences the choice of store for almost 80% of consumers. 

A new report by JiWire, which provides ad-supported wi-fi, finds that retailers needn't fear the mobile shopper. 

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Australian group buying sites. Here to stay or fading fast?

Australians spent $504m on group buying sites in 2012, a rise of 1.4% on the year prior, leading some industry experts to predict that group buying is here to stay.

According to a new Telsyte study, in Q4 2012 Australians spent more than $130m on group buying sites and the combined revenues of the top five deal sites saw a growth of more than 9% year-on-year.

Groupon and Scoopon showed the strongest performances, seeing a combined 40% year-on-year rise.

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Stats: Multichannel commerce variations across countries, people and products

The global edition of our Internet Statistics Compendium saw a bumper update this month, collecting some of the most interesting freely accessible data published about all things digital – including social media, mobile and ecommerce.

One area which I think is particularly deserving of our analytical curiosity is multichannel commerce, and PwC’s recent report on the subject is excellent reading at a time when shopping across offline and online internationally is still a relatively mysterious beast.

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The power of phone numbers: eight benefits to Australian retailers

How many times have you been into a physical retail store wanting to purchase a product, but needed a question answered first?  

As soon as you begin looking for help, you find an employee who provides a response giving you the confidence to purchase. This is usually a great experience. 

But, what about the same scenario, only this time there are no employees around to help? 

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Australian ecommerce: Nine stats you might have missed

The ecommerce landscape in Australia is becoming increasingly complex and although consumer spend continues to grow via online channels, retailers and marketers are seeing various positive and negative elements emerging in the marketplace.

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Mind-blowing smartphone stat: NFC in Australia to grow 450+%

The number of NFC-enabled smartphones available in Australia is expected to rise dramatically, growing from 375,000 in Q1 2012 to 2.125 million in Q1 2013 - a growth of 467% year-on-year - according to Tapit

It has also been forecast that by Q4, the number of NFC handsets in Australia will reach some 4 million - or 30% of all smartphones on the market.

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Will 2013 be the year Australian retailers embrace new technology?

According to many industry experts, Australian retailers need to start incorporating new technologies into their stores this year in order to better engage consumers.

The use of technology in stores has grown significantly over the past few years, and it doesn’t appear to be slowing down. QR codes on shopfronts, iPads in restaurants and businesses, mobile wallets, interactive advertising walls - the list goes on. 

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Personalisation and tablets will dominate changes to ecommerce in 2013

At the end of 2012, we saw record numbers in online shopping over the holidays and that is only going to increase as our ecommerce experiences improve.

This will only happen if we increase personalisation and make our shopping experience more relevant. 

Also as we increase to use new devices in our day to day lives, those retailers and companies who ensure their sites and shopping experiences extend into tablets and mobiles will be ahead.

This year may see more of this especially when it comes specifically to tablets.

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The face of retail in 2013

With the UK being rocked by the closure of major retail chains such as video rental chain Blockbuster and music store, HMV, it's an important for us all around the globe to look at what the face of retail will be in 2013 and how shopping needs to continue to change with technology.

Some retailers like Nordstrom are already aware of the need to innovate. Major retailers can't sit back any longer and watch their competitors crumble without thinking they could be next.

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