Posts tagged with Social Analytics

How reliable are social analytics?

In this post, I'll look at the key issues marketers should consider when evaluating the reliability of social analytics.

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What social media analytics tool to buy?

Five tips for picking the right social analytics tool

If you want a social analytics tool to add value to your business, you have to buy it right.

Check out these five pointers for doing just that.

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social media logos

Eight basic rules for running a social media campaign

One would hope that by now all businesses had mastered the basics of social marketing, but clearly that isn’t the case, particularly for small companies. 

So to give a helping hand for any businesses with a fledgling or non-existent social presence, I’ve come up with a few basic rules that need to be in place for a social media campaign to work.

You may well be thinking that all marketing campaigns should involve some element of social media in this day and age, and you’d be right. 

But the aim of this article is to provide some food for thought on the things that marketers should consider when creating a campaign that predominately uses social.

Furthermore, I haven't addressed the tricky issue of coming up with shareable content, largely because that will be the subject of its own post at a later date.

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larry david with vw beatle

How are automotive brands using social for sales?

Social media is still growing rapidly. I’m pointing out the obvious here but social networks are a dynamic medium for entertainment and interaction, including content discovery and product recommendation. 

As such, the auto industry seems almost uniquely suited to social.

While most consumers buy cars infrequently, their interest in them (based on price tag, necessity and if you indulge me, the embodiment of the American dream) often transcends the purchase event.

As such, social analytics has cause to mature in the automotive industry, where it surely stands to play a part in the sales funnel other than simply branding.

I’ve been reading a nice little CMO Council report on social analytics in the auto industry. Here are some thoughts on integrating social into automotive sales.

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A look at Facebook Interests, and what this data can do for marketers

Facebook provides an unparalleled amount of real-time, accurate user data. With Facebook, marketers can be flies on the wall, quietly and unobtrusively gaining insight into their consumers by observing the details they share about their lives.

It is the world’s largest unfiltered focus group for brands to listen to, and it’s arguably the richest CRM database for marketers to take advantage of.

Consumers provide large amounts of data through their Facebook activities, enabling marketers to access far more information about who they are than a survey or poll might reveal. And, thanks to the high-frequency of consumer activity on Facebook, all of this wonderfully rich data is consistently kept up to date.

Best of all, the accessibility of consumer data on Facebook means that marketers can utilize it without interfering in their consumers’ lives.

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social analytics

Eight useful tools for testing social marketing

The time and effort spent in coming up with creative, interesting social content is all for nought if Facebook posts and tweets are published at a time when nobody is listening.

Therefore marketers need to test and analyse their social activity to work out the most effective types of content as well as the optimum time of day to post updates. 

In a talk at Brighton SEO last week Moz director of community Jennifer Sable Lopez ran through a number of useful tools that can help marketers to test their social campaigns and content strategies, highlighting the best use cases for each one.

Here’s a quick run through of some of the tools Lopez recommended...

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Using analytics to boost your social ROI

Recent surveys suggest that 80% of marketers worldwide plan to use social media data to enhance their overall marketing efforts. However, more than 40% of marketers cite lack of analytics capabilities as a factor that prevents them from effectively collecting social media data.

This presents a significant challenge that needs to be overcome in order for marketers to tailor social communications in ways that encourage meaningful engagement.

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Are surveys a thing of the past?

Since the rise of social media, companies have been implored to 'listen' to their customers. If you listen, they are told, good things will happen.

The truth, of course, is that most businesses have never been completely deaf to their customers.

Social media has simply created new ways to listen.

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