Posts tagged with Social Media Crisis Management

Five things social media marketers like (and five things they don't)

According to the experts, social media in 2017 will be all about live video, chatbots, and perhaps even virtual reality.

While this is the case for some brands, many social media marketers have different priorities for the new year.


The seven deadly brand sins that can create a social media storm

There are many reasons why brands, of all sizes, become embroiled in a social media crisis and why they get things wrong; no two situations are identical.

However, most social media disasters are rooted in at least one common factor.