Posts tagged with Strikes

Argos uses check and reserve to beat the postal strike

The postal strikes last month cost retailers a total of £53m in lost sales, but some retailers managed to offset customer concerns around delivery by offering collect in store services.

Argos is one example, reporting growth in use of its Check and Reserve service around the time of the strikes, and providing an example for other multichannel retailers of how to minimise the disruption caused by postal strikes.


Royal Mail strikes cost etailers £53m

The latest stats from IMRG suggest that the postal strike in October cost £53m in lost sales online, as growth dipped during the month. 

Total online retail sales for October were £4.2bn, up both on last year's and September's figures. However, growth dipped in the last two weeks of the month, as the strikes affected consumer confidence.