Posts tagged with Sun

the sun

The Sun on customer service and life behind the paywall

The Sun ducked behind a paywall in August 2013, so now feels like a good time to find out how it's all been going at Sun+

Beverley Mcintyre is Director of Member Services and Support at News UK. I was glad to catch up with her about customer service behind the paywall, as well as some other interesting aspects of the business, namely advertising and changes to the organisation as a whole.

For more on publishing, check out the Econsultancy Native Advertising report or these posts on publishing.

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the sun

How do five popular newspapers do mobile app subscriptions?

How do The Sun, The Times, The Guardian, The New York Times and The Wall Street Journal manage subscriptions through their mobile news apps?

I've taken a tour through each, despite their slightly different paywall or subscription models. See which you think is finessed and which could do better.

For more information on publishing check out the publishing tag on the blog.

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Daily Telegraph trumps The WSJ, Times and Boston Globe in usability study

The Daily Telegraph has come out on top in a report that examined the UX of newspaper paywalls.

Also included in the survey were the Wall Street Journal, The Financial Times and The Boston Globe. 

The report follows Qubit’s website analysis framework, which looks at elements of the purchase journey, personalisation and mobile.

This involves more than 80 criteria based on both the newspaper industry specifically and general best practice for websites.

As mentioned, the Telegraph came out on top overall with 72%, followed by the WSJ (69%) and FT (66%). The Times achieved the lowest score with just 56%.

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Could Oracle destroy Android?

Two software giants, Oracle and Google, are fighting a fierce war that could upend the mobile market. Oracle, which owns Sun Microsystems, alleges that parts of Android use Sun software that Google didn't license.

Apparently, the allegation may be legitimate, and preparing for victory, Oracle is reportedly approaching handset makers that use Android and asking them to license its software directly at significant cost.

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What happens to OpenOffice.org under Oracle?

Even if you're one of the brave few who tries to make it through the world without a copy of Microsoft Office, chances are you can't live without a decent word processor and spreadsheet program. For those who want something free and are wary of cloud-based solutions like Google Apps, one free, there's a decent chance you've considered OpenOffice.org, a popular open source productivity suite that offers a lot for very little ($0).

But OpenOffice.org's future is being called into question. That's because OpenOffice.org in its current form had much of its development funded by Sun Microsystems, which agreed to be acquired by Oracle in 2009.

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Will MySQL falter under Oracle's ownership?

Oracle's pending acquisition of Sun Microsystems apparently has some users of MySQL worried. MySQL, of course, is the open source database owned by Sun and offered freely under a GNU General Public License.

It's the most popular open source RDBMS in the world, and is used with popular products like WordPress and on major websites like Facebook and Wikipedia.

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Murdoch CAN charge for content online, but can anyone else?

Commentators have queued up to tell Rupert Murdoch that his plan to charge for online content is wrong. But I think it's obvious that he can charge.

Murdoch's got the will to charge, access to value-add content, and has a lot of experience selling subscription products in the UK. The question is not whether he can charge - it's whether his competitors can match his content and experience.

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MySQL 5.4 looks hot

MySQL is the most widely-used open-source database in the world. Many popular open-source applications, from WordPress to SugarCRM to Joomla!, use it. And popular websites like Facebook and Twitter rely on it as well.

The popular database system is offered by MySQL AB, which was purchased by Sun Microsystems in 2008. Sun Microsystems, of course, was just purchased for $7.4bn by database and enterprise software giant Oracle.

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