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Posts tagged with United

Starbucks shows perils of loyalty program changes

Although they aren't guaranteed to drive loyalty, loyalty programs have become a staple for many companies.

But as the largest coffee chain in the US is learning, loyalty programs can be a source of frustration and criticism when changes are made.

1 comment

10 great examples of responsive design from around the world

Responsive design as a standard feature on a website is growing quickly.

There is no longer much of a debate over whether brands need a mobile site, as consumer demand dictates that sites need to be optimised for small screens.

The choice now is between a dedicated mobile site, an app, or responsive design. 

So to show how responsive design can be applied in practice, here are 10 examples from around the world...

33 comments

Twitter showdown: Virgin America vs United

For today's Twitter showdown, we're moving away from the shelves and into the skies. With a look to two of the most talked about airlines, we're pitting Virgin America against United Airlines.

With different approaches to social media, which airline do you think will win today's social media media battle?

7 comments