Posts tagged with Website Crash

Why was Dixon's response to its website crash so anti-social?

Visitors to Dixons’ website were greeted with an error message on Monday after the site went offline due to increased traffic volume during its annual sale.

Or at least that’s what the error message said.

However Currys and PC World, which are both owned by Dixons Retail Group, also went offline with a spokesman quoted as saying the outage was caused by fibre damage during roadworks.

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Dixons' website crashes due to sales traffic

Dixons’ annual sale got off to a bad start this morning when the website went offline due to a “high volume of visitors.”

One of the main aims of a sale is to drive increased volumes of traffic, so the outage suggests that Dixons failed to properly test and prepare its systems in the run up to the event.

And it’s not like the electronics retailer hasn’t had prior warning of this type of issue from other online retailers.

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Next website can't handle sales traffic

Next held a sale over the weekend, but it seems that its website wasn't properly prepared for the extra traffic, and many customers were asked to queue to enter the website.

I tried to access the Next sale a number of times on Saturday morning, and was asked to wait for up to six minutes on various occasions, while for others it was up to 20 minutes. Not good...

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