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Lamborghini launched a new website at the beginning of September.
We can be pretty sure the product photography will be good - that's the supercar stock in trade - but is the rest of the website any good?
Here, I examine what works, what doesn't, and what's up for debate.
What people say about mobile and what they do are poles apart, but one fact remains: Mobile experiences in retail aren't yet useful or simple enough to engage customers.
From the right food and vitamins to trainers and gym memberships - the list of products we buy in the name of general health is endless.
But what about in the pursuit of sleep?
What mobile UX mistakes should marketers be looking out for?
Here are 23 of them for a start.
When writing about customer experience we're often guilty of neglecting B2B companies, believing that it is mainly a focus for large consumer brands.
However we recently sat down with John Watton, EMEA Marketing Director at Adobe, who explained that CX is just as important for B2B marketers.
We’ve got loads of stats for you to get your teeth into this week, including news about CX, digital skills, Rio records and more.
Don’t forget to download the Internet Statistics Compendium for further insight and analysis.
Last year, we gave you eight reasons why the new National Trust's website is funkier than the average.
With its stunning visuals and personal tone of voice, it’s certainly an impressive relaunch.
How is retail being changed by digital?
What better way to find out than by looking at six icons of retail, three from the US (Macy's, Walmart, Walgreens) and three from the UK (John Lewis, Marks & Spencer, and Boots).
Here are their digital transformation journeys, as they fight to compete with online and agile competitors.
Ecommerce sites implement product filters in many different variations.
As a result, the consumer is left to learn and relearn how to use filters whenever they embark on a different journey on a different site.
Big data is one of the most underutilized resources available to businesses today.
Fintech upstarts are disrupting established financial institutions and many pin the blame on those very institutions, arguing that they're not innovative.
But now one bank is complaining that EU rules, namely the bonus cap instituted after the Great Recession, are impeding its ability to innovate by luring top tech talent and acquiring startups.
Remember the days when you really had to earn your takeaway?
Now, the idea of driving to Maccy D’s or (God forbid) walking to the chippy seems ridiculous – not when a man on a motorbike can do all the hard work for you.