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Travel agent Thomas Cook introduced some changes to its website last week, aimed at improving navigation and relevance for its users.
User product reviews are a must for retailers and when used well can enhance the credibility of a site and nudge customers towards buying a product.
Reviews can have the benefit of bumping up conversion rates and average order values, as well as providing some unique content for the search engines.
Here are some tips for retailers on providing user product reviews...
It's only around six months since the iPlayer was launched, but the BBC has introduced a new beta version that aims to be more user-friendly.
In an online retail market expected to double in size to £78 billion by 2010* the potential rewards for e-commerce businesses are huge. Equally, so is the pressure to stay ahead of their competition.
The desire for online businesses to become bigger and better inevitably affects their approach to redesign. There’s a huge temptation to introduce the latest whiz bang functionality and super cool design which will appeal to a whole new generation of customers.
Providing contact details is a very basic requirement for etailers, but it's surprising how many either fail to provide a range of options or make users hunt around the site to find them.
Indeed, a survey last year found that the UK's online retailers were struggling on this issue, with 60% failing to provide a contact telephone number on their websites.
Online auction giant eBay is introducing some much needed changes to its search functions, making it easier for users to find what they want and filter out what they don't.
The changes will go live on the UK site in the next month but are already available to try out on eBay Playground.
Every blog needs a few images here and there to make posts more visually appealing, break up the text or illustrate the points you are making.
Here's a selection of useful tools to help bloggers capture and edit screenshots of webpages...
In my opinion, one of the most overlooked and least understood aspects of web design is that of typography.
In my experience, many web designers treat typography as an afterthought, ignoring the fact that it's a major element of good design.
Here are some great tools and tips for typography, as well as some links to websites that offer free and paid fonts: