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The UK market for usability and accessibility will grow by 20% in 2007 to a value of around £180 million, according to a new report published this week by E-consultancy.
Yahoo! is testing a new design approach for its search pages, topped by a distinctive shiny blue bar.
Around half of all online purchases are preceded by a search, so landing pages can be vital to the success of your e-commerce plans.
The trick is to consider the mindset of your visitor and provide just enough information to persuade them to purchase, but not too much so that they are distracted.
The Telegraph has added a new feature to its MyTelegraph section - an RSS reader that gives the paper's online readers a chance to read other news sources without having to leave the site.
Baidu, China's biggest search engine, is reportedly planning to take on rival Google in the European market, with the company expected to launch a European version of its search engine.
Baidu has so far held off competition from Google to remain the biggest search player in China - it has 58% market share, compared with Google's 17%.
Ask.com has launched Ask3D, a revamp of its search engine, which delivers results from a range of media types, as well as offering a new method of navigation.
Establishing customer's trust is essential in online retail, there are plenty of reasons why customer may be reluctant to buy online - reports of online fraud are enough to dissuade many people from shopping online.
While nothing is guaranteed to make customers trust your website, there are many things which will damage trust, and trust is very difficult to re-establish once it is damaged.
Google is attempting to bridge the divide between online and offline working by releasing new software that syncronises the two.
At its Developer Day in Sydney today, the company announced Google Gears, an open-source technology platform that allows programmers to build websites that continue to function even without connectivity.
Microsoft and Google have both announced new 3D mapping services this week, giving users street level views of different locations.
Providing customers with plenty of information during the buying process can help convert more browsers to buyers, according to a new survey of US web users.
Harris Interactive's Online Retail Report (pdf) surveyed 2,873 US adults, finding that 48% of respondents have increased their online shopping habits.
There has been much discussion and comment recently about the quality of online customer experiences. Even small companies, run by specialists in their chosen field, need to provide a good online experience if they are to capture a share of the rapidly growing online spend.
Here’s my novice's guide to improving the quality of your online experience...