{{ searchResult.published_at | date:'d MMMM yyyy' }}

Loading ...
Loading ...

Enter a search term such as “mobile analytics” or browse our content using the filters above.

No_results

That’s not only a poor Scrabble score but we also couldn’t find any results matching “”.
Check your spelling or try broadening your search.

Logo_distressed

Sorry about this, there is a problem with our search at the moment.
Please try again later.

Posts in Customer Experience

Polar Rose launches photo search tool in beta

Polar Rose is a Swedish startup that's developing photo search and facial recognition technology for use on the web. It has recently launched in a private beta.

Polar Rose aims to use the technology to make images on the internet as searchable as text documents and web pages. It raised $5.1m in funding from Nordic Venture Partners last year to develop its product.

0 comments

Trinity Mirror relaunches North East news sites

Trinity Mirror has continued the revamp of its regional news websites with the relaunch of two of its North East titles, Gazette Live and ne business.co.uk.

Trinity Mirror is making both websites more interactive, with the addition of blogs, videos, and other user-generated content. This is part of a wider revamp of its web properties, which began with its Liverpool news sites in June.

0 comments

Etailers need to appeal to 'light shoppers' this Xmas

Etailers should already be working hard to optimise their websites for this year's predicted Christmas online shopping boom, according to UK e-commerce consultancy Logan Tod & Co.

A study by YouGov found light shoppers, who accounted for a quarter of online spending last Christmas, are set to drive much of the increase in online sales this year.

0 comments

Jesse James Garrett on Ajax, Amazon and Web 2.0

Jesse James Garrett , the man who coined the term 'Ajax' and president of Adaptive Path, has been talking to us about usability and the user experience. It makes for a great read.

Jesse's book, The Elements of User Experience, is one of the most widely read books on user-centred design, and he was recently named as one of the top ten user experience experts in an E-consultancy survey.

Here, we speak to him about the psychological background to web design, the pros and cons of behavioural targeting and Ajax, and why he thinks Amazon and eBay's usability has gone "astray".

3 comments

User experience - latest roundtable briefing

E-consultancy has just published a User Experience Roundtable Briefing based on a lively discussion which took place in London last month.

2 comments

Website optimisation - less can be more

In the same way as more instruments don’t necessarily make a better tune or more words a better poem; when it comes to creating effective website pages, less is often more.

2 comments

iCrossing acquires web development agency

Digital marketing agency iCrossing has bought Proxicom, a US web development firm that has created sites for firms including Toyota, Epson and Dupont.

The acquisition will make iCrossing the largest private global digital agency, with 550 employees in the US and UK.

0 comments

Wikia acquires Grub for open source search project

Wikia, the company led by Wikipedia founder Jimmy Wales, has acquired Grub, a distributed crawling service that will be used to build an index for its Search Wikia project.

Grub, previously owned by LookSmart, has been released  under an open source licence for the first time in four years. It uses volunteers' idle computing resources to contribute to the project.

0 comments

Yahoo! offers tips on landing pages

Michael Mattis has offered e-commerce companies some tips for optimising landing pages on Yahoo!'s Search Marketing Blog.

Around half of all purchases online are preceded by a search, so making the most of your landing pages is clearly important. Here's a selection of Michael's tips...

0 comments

Details of Microsoft's new web analytics tool leaked

Microsoft is set to release a beta version of its web analytics tool this summer, and sneak previews of the Google Analytics competitor have already leaked onto the internet.

 

1 comment

Interview: E.ON UK’s Paul Squires on multi-lingual content

Are you catering for the thousands of people in the UK whose first language isn't English? If not, you might be missing a trick.

Here, we speak to E.ON UK new media manager Paul Squires about its multi-lingual content strategy and the potential boost it can give to customer service and sales.

0 comments

AJAX and accessibility - Jaws to the rescue?

RIAs like Ajax often have an accessibility weak spot since they need to work with JavaScript off to meet the basic accessibility guidelines.

Rumour has it that the next version of the popular screen reader Jaws may be able to handle Ajax interfaces. 

3 comments