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Anyone who has ever watched Spider-Man will know that with great power comes great responsibility.
Digital technology has given marketers access to an unfathomable amount of customer data, however it should be used in a responsible manner for risk of destroying consumer trust.
This is particularly important in our world of freemium products that rely on a value exchange of digital services in return for access to personal data.
A new Econsultancy/Acxiom report investigates consumer attitudes towards sharing their data with companies, revealing that opinion is split on whether brands can be trusted.
Only 6% of respondents in the Delivering Value in the Data Exchange Survey indicated that they had ‘a great deal of trust’ in companies to whom they provided data.
In the past decade there has been a massive increase in the amount of data that is potentially available to marketers.
But simply having a lot of data is of no real use to anyone. It’s the quality of the data and what you do with it that counts.
If I may indulge in the use of some buzzwords: marketers need to move from big data to smart data.
A new report from Econsultancy and Acxiom investigates the complexity of the data landscape, especially in relation to marketing, and the importance of getting it right in the mind’s eye of the consumer.
Entitled Delivering Value in the Data Exchange, the report is based on interviews with brand-side senior executives as well as an online survey of 1,000 UK consumers.
Is your website haunted by strange apparitions? You may not know it, but right now you have an army of ghosts, zombies and vampires creeping across your website.
In this blog we reveal their true identities and how to harness their strange powers.
Like a scientific data-driven ghost-buster, if you will.
Confused by cross-channel analytics? Bewildered by big data? Stupefied by structured data?
Well I’m not surprised. Who wouldn’t be?
It’s a big world of complicated words, terms and phrases that can intimidate even the most digital savvy of webmasters wishing to dig deeper into the information their website has been quietly amassing over the last few years.
Help is at hand though, in the form of this very beginner's guide.
I have written it in the form of a glossary, as it seemed the clearest method of presentation. Not only is it alphabetical but it should also make logical sense if you read it in order.
This is for anyone whose had a rudimentary glance at Google Analytics, or spent a little time in the Site Stats of their WordPress site, or has a copy of our Measurement and Analytics Report but has yet to open it.
We call these people the intrigued but slightly baffled. Welcome, you’re in good company!
The stats we've seen this week continue a trend for the past year.
There's lots about advertising, lots about mobile and plenty about where the two collide. Other highlights include the dreaded 'millenials' and their economic outlook and some interesting insight into the state of mobile in MENA specifically.
As always, if these stats don't sate your hunger, head on over to the insights and data in our Internet Statistics Compendium
So, after reading through more than 700 entries, we have decided upon a shortlist of 189 for our Digitals Awards.
All entries were judged during the first phase by Econsultancy's internal staff then sent to our external judges, comprised of some of the finest minds in digital marketing and ecommerce.
The judges work at firms such as John Lewis, Sky, Selfridges, BBC, Oxfam and more (You can see the full list here).
There have been some really fantastic things going on in digital in the past year or so, and the shortlist represents real innovation and best practice in our industry.
Well done to all who have been shortlisted, and commiserations to the others who just missed out (some by very narrow margins).
In no particular order, here are the shortlisted entries...
Once upon a time, the success of an article was judged by how interesting it was to read.
Of course, front page splashes, naked girls and free giveaways had an impact on print sales, but so, too, did regular columnists of quality and serialised work.
Essentially, serving your audience was thought to be important and publications often had agendas that went some way to determining their output.
I think this is still the case with print media, but one can't ignore the fact that print is receding. As it does, news and media online is to some extent being depoliticised as social media allows any publisher to reach an extended audience. Reaching large audiences is important for driving up the cost of advertising inventory.
Don't get me wrong, the sophistication of the internet is a good thing. It's no longer acceptable or, more pertinently, advantageous to massively keyword-stuff your editorial or add the terms 'porn' and 'XXX' to your title tags.
Ad technology, too, is getting better at allowing advertisers to understand revenue associated with campaigns across platforms. But the fact remains that many believe advertising needs to break away from the religion of the impression.
If it continues, it's going to become increasingly difficult to find subcultures. Parody and the parodied will be indistinguishable.
So, what can stop clickbait?
How many three to four year olds own a tablet?
Read on to find out, along with other stats on party political conference buzz, digital ad spend, B2B procurement habits and much more.
For more online marketing statistical insight, download the Econsultancy Internet Statistics Compendium.
You know what one of my favourite feelings in the world is?
Just to clarify, I mean at work. More specifically, one of the best feelings you can get when doing email marketing.
I love the feeling I get when one of my subject line tests teaches me something about my audience. What can I say? I’m a super cool dude who gets excited when a subject line delivers amazing response.
That moment when the opens, clicks and conversions start showing up and you’re like, “I’m the king/queen of email!”
Yeah, I know you know that feeling too.
But that feeling is rare and fleeting, because most marketers completely screw up their email subject line split tests.
In this post, you’ll learn how to feel pleasure, or if you’d rather, how to avoid the pain of crappy split tests.
Ask your average person born around the turn of the century, meaning this one, about 'real time marketing' and you're likely to get a moralistic ear-raid.
They'll talk about the theoretical evils of the NSA, randomly but comprehensively gathering personal data about any number of individuals supposedly in the name of our collective well being.
Even though almost everyone with a smartphone makes tracking their every move relatively easy with constant check-ins and status updates, there remains a deeply entrenched paranoia when it comes to any organization 'spying' on us citizens, even if we're part of the problem by being so carefree in our digital communications.
'We' don't want 'them' to be intrusive, but 'they' don't want 'us' to remain elusive. Therein lies the philosophical paradox.
In short: How can an honest marketing scheme be pervasive without being invasive?
That is the rub, of course and it’s a sea of gray area that marketers must learn to navigate..
This post looks to help you resolve these issues to get more from your organic search data.
I had the pleasure of meeting Marc Benioff, CEO of Salesforce last week at Exact Target's Connections conference in Indianapolis.
Together with other analysts from Gartner and Forrester, we were given some untethered access to him as well as to Scott McCorkle, CEO of Exact Target Marketing Cloud and Alex Dayon, President, Products at Salesforce.
In private, Benioff the man is very different from the on stage persona many of us are familiar with - the exuberant showman, evangelizing the company he founded with the all the energy and enthusiasm of a gospel preacher.
Any of you who have ever attended his company's annual Dreamforce event will know what I'm talking about.
Like the oft-repeated meme in HBO's Silicon Valley, the audience is presented with the idea of a business that's 'making the world a better place'. Superlatives abound as the crowd applaud.
Brothers and sisters, I believe in the power of the cloud! One thing's for sure, Benioff and his team know how to put on a show.