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Posts in Ecommerce

Q&A: ASOS' Nick Robertson speaks out on 'Grubbygate'

ASOS CEO Nick Robertson was at the centre of a firestorm six weeks ago when he labelled affiliates 'grubby'.

In this interview, his first since 'Grubbygate', Nick explains the reasons behind his decision to close down the ASOS affiliate programme. The etailer certainly doesn't seem to have been hampered by its decision...

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Boo.com comes back from the dead

Infamous fashion brand Boo.com has made a return to the web today, but this time as a vertical search engine and social networking site focusing on travel.

The domain – which has already seen the demise of two etailing ventures - is now owned by Dublin-based holiday booking company Web Reservations International.

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eBay launches widgets for syndicated selling

eBay has launched a Flash widget applet that allows sellers to embed their auctions on sites around the web.

The auction site has billed the move as "a fun and easy way for you to share the interesting things you've discovered on eBay and personalise your blog, social networking page or website".

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Online sales to hit £78bn by 2010 - IMRG

The IMRG's annual statement says etail is growing faster than ever before, and predicts online sales in the UK will reach £78bn a year by 2010.

The group says £42bn will be spent online by UK shoppers in 2007, up from £30.2bn last year, while worldwide online sales will hit £250bn this year.

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On-site Search – is it only about search?

Your on-site search tool should act like a human, not like an advanced search engine, writes Tal Rubenczyk.

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Freeads.co.uk hires Lastminute.com marketing alumni

Freeads.co.uk has appointed two former Lastminute.com marketers to senior positions.

Duncan Horton, formerly head of marketing at the travel e-tailer, becomes chief executive, while former head of retail marketing Stuart Parish becomes marketing director.

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Fashion - The Final Frontier

I speak to lots of fashion retailers and find that many remain unconvinced that there is a robust case to invest in a transactional website for their business.

I realise this is an anathema to E-consultancy regulars, but the fact is that, if a well-established offline retailer looks at a potential e-commerce channel as a standalone business, the case can look less than compelling.

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Amazon posts 32% rise in Q1 sales

Online retail giant Amazon has posted a 32% rise in sales for the first quarter to just over $3bn (£1.5bn).

The company said pre-tax profits had risen from $96m (£48m) to $144m (£72m) year on year, but expects sales and profit growth to slow in the second quarter.

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Q&A: Rick Bruner, director of research at DoubleClick

DoubleClick is set to release the first European version of its annual Touchpoints study, which looks at the main influences behind consumers' purchasing behaviour online.

So we spoke to the company's director of research and industry relations Rick E. Bruner for a sneak preview. 

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Online shoppers not deterred by cyber-crime

UK internet users are willing to take risks online as long as they feel informed about the consequences, according to a new report.

The Trustguide report, a collaborative research project by BT, the DTI and the University of Plymouth, found that surfers use specific online services not because they trust them, but because they think the benefits outweigh the risks.

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Google dumps Froogle brand, cleans up UI

Google has announced some fairly dramatic steps aimed at reviving Froogle, its shopping comparison service, with a redesign of its user interface and a change of name.

The service now has a much more ‘it does what it says on the tin’ brand – Google Product Search – as well as a front end that the ad giant says will be simpler to use.

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SMEs face CRM challenges, says Microsoft

Recent research commissioned by Microsoft has revealed that medium-sized businesses face a number of challenges in improving their approach to customer sales and marketing.

The research looked at the attitudes to customer management of medium-sized UK businesses, as well as looking at how customers are researching and making their purchase decisions.  

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