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This week’s digital marketing roundup includes news about online search, Snapchat use, ad spend and brand loyalty.
If you want even more statistical goodness, you can also download the Internet Statistics Compendium for further insight.
I recently wrote an article about Pizza Express’s new customer-service chatbot.
My overall opinion was that it offers a fairly standard booking system via Facebook Messenger – nothing fancy, but practical enough.
Dating websites tend to see a spike in traffic between New Year’s and Valentine’s Day.
However, it’s not just the dread of February 14, aka 'singles awareness day', that gets people signing up.
Last year, Pizza Express launched a chatbot as part of its Christmas marketing campaign.
Moving on from this fun and frivolous approach, it has now followed it up with a more customer service-focused chatbot - one that allows Facebook Messenger users to reserve a table in any of its 400+ restaurants.
We’ve got a myriad of digital marketing stats for you this week.
Settle in for news about Super Bowl ads, Valentine’s Day searches, grocery retailers and lots more. Meanwhile, don’t forget to give the Internet Statistics Compendium a look-see too.
Switching energy suppliers is one of those things you’ll get round to doing eventually, right?
But despite the fact that it’s surprisingly easy, many are still failing to switch, meaning that households on standard variable tariff’s (SVTs) are paying around £330 more per year than those that have.
According to new statistics, mobile presents a big opportunity for retailers this Valentine’s Day.
Analysis of more than 1.2bn digital purchases shows that sales via mobile devices grew by 79% between February 10-12 last year.
Time to settle down for your trusty stats round-up.
This week, we’re talking about online search, ecommerce loyalty, B2B buying and lots more.
There's nothing like a roundup of some incisive quotes about emerging technology to pep up your presentation or indeed your afternoon.
These quotes about mobile are taken from the innovation charity Nesta and its excellent collection of essays on the subject, part of the Digital R&D Fund's effort to help arts and culture organisations make the most out their data.
With 78% of people reportedly making a purchase on mobile within the last six months, it is clear that mobile shopping is on the rise.
However, despite this fact, basket abandonment remains a particularly big problem for online retailers – especially considering the often spontaneous and time-sensitive nature of buying on a smartphone.
At the end of 2016, Airbnb launched its Trips platform to offer tours, activities and experiences to visitors in 12 cities across the globe.
Not only does this indicate that Airbnb is serious about becoming an end-to-end travel brand, but also that tours and activities are becoming a big focus within the online travel industry in general.
Emojis seem to be part and parcel of social media marketing these days.
Whether it’s a customer service reply or big announcement, brands often feel that a tweet is incomplete without an emoji to punctuate it.