It’s a common declaration; ‘Google+ is a ghost town’. The search giant has amassed huge user numbers registered on its social network, but the lights are on while nobody’s home.
The numbers seem to suggest as much, with apparently just 35% of Google+’s users active on a monthly basis, but anyone who’s a regular user will tell you the reality is more complicated than that.
The social network has hidden depths, they say. You’re just not doing it right.
In our annual review of how the Deloitte Technology Fast 50 are using social media, we’ve found that the UK’s fastest growing technology companies are flocking to Google+, to the point where it’s on a par with Facebook in terms of businesses having a presence there.
Online reviews are now essential to most shoppers’ purchasing decisions, and that’s exactly why you cannot afford to ignore them any longer.
Here are some common arguments against using reviews, and how to overcome them...
Towards the end of last month, Facebook boldly made mobile messaging service WhatsApp an offer they couldn’t refuse, and a few hours later that $19bn dollar offer was announced to the world.
Technologists, social media experts and analysts scrambled to make their thoughts and predictions heard.
Marketers across the world sat up and paid attention to what could be termed as the biggest big data acquisition we’ve witnessed in the era of the internet.
This is particularly so because WhatsApp’s data is now another spring of information, along with Instagram and Paper, that Facebook can analyse and use to its marketing advantage.
Fashion brand Marc Jacobs has managed to attract a massive following on Instagram, with 1.15m people in its community compared to 1.3m on Facebook.
Obviously some of its success will be down to its existing presence as an international fashion brand, but that's not the sole reason for its huge following.
So to find out more, I investigated Marc Jacobs' Instagram strategy to find out what makes it so popular.
And for more on this topic, read our blog post looking at nine different ways to use Instagram to market your brand.
Mobile apps are now a key part of the mobile marketing armory.
And as Facebook has become an increasingly mobile company it has invested in developing its mobile app ad format which is designed to drive app downloads from Apple’s App Store and Google Play.
It's very rare that an ad campaign truly goes viral. But when it does it becomes part of our language, its slogan is repeated by people way beyond the commercials, and the bounce for the brand can be huge.
To give some inspiration for your next effort, here are a few noteworthy examples from the United States.
And for a different take on this topic, read Econsultancy's other posts on why social video doesn't have to go viral to make an impact, and a run through of the top 20 Super Bowl ads of all time.
It can be argued that over 50s are one of the final demographics not to be very well understood in terms of their relational social media behaviour with brands.
In the very early years of social, very few begged to ask the question or look into how brands can engage older consumers. It was assumed that they weren’t on the channels at all.
And then the reports started coming through; the ‘Silver Surfers’ (a term I've always found slightly patronising) were flocking in droves! It's a topic the Econsultancy has touched on before in a post looking at six design tips for making your website senior friendly.
But, like a horse without a cart, no one really nailed how to reach them in any meaningful way.
“Come out Vine, the jig is up! Put your hands where I can see them and nobody will get hurt”.
William Miller has recently published a blog post on Socialbakers.com entitled How Instagram Killed Vine for Marketers. In his post Miller, like so many social media grim-reapers before him, has declared the death of Vine with a singular swipe of his scythe.
I enjoy this kind of speculation. Especially when it comes to trends in digital marketing or even technology in general.
From an objective point of view, it’s fascinating to observe the positivity drawn by a new platform in its start-up days, through to the vague grumbles it attracts once it’s past the early majority stage.
Then you know it won’t be long before the race begins to be the first to announce the ‘death’ of that particular platform. We set them up to knock them down.
In January I forgot to publish our monthly roundup of impressive social media campaigns. Please accept my apologies.
But fear not, for this post includes examples of high quality social campaigns that ran in the first two months of 2014.
So read on to see eight examples of innovative or interesting campaigns, featuring Urban Decay, Land Rover, Esurance, Renault and Juventus FC...
A lot of people wondered why Facebook paid so much money for WhatsApp.
WhatsApp is 100% social, and you don’t have companies in your phone book. Many companies and online services would love to send you messages in your WhatsApp box while it’s free messaging. But they can’t.
What if customers could drop their mobile number at any online site or mobile app via their Facebook login and stay in control over the permission they gave you as a service?
Customers can even withdraw their permission before you even send a message. This is my take on what Facebook could do.