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The UK market for Online Customer Service Solutions is growing at 50%, according to a new report published by E-consultancy.
Google has opened up more of its search analysis data to the public in a new product offering called Hot Trends.
A cross between the search giant's parallel Zeitgeist and Trends offerings, which give journalists and other consumers access to search query popularity metrics, Hot Trends displays the hottest web searches on a more frequent basis.
Orange has unveiled a viral web game that uses a GPS tracking device attached to a bull in a field somewhere near Somerset.
Spot The Bull exploits the mobile network's sponsorship of the Glastonbury festival, offering prizes to players if they can correctly predict the location of the creature.
Internet advertising could overtake that on TV by 2011, according to one industry spokesperson.
Guy Phillipson, chief executive of the internet Advertising Bureau (IAB), made the prediction after the Advertising Association (AA) today released figures (pdf) showing online ad spend in the UK last year grew by almost a half.
Emap has finally launched Heatworld, aka 'Heat magazine's website', just one week after CEO Tom Moloney was ousted having failed to devise / execute a successful digital strategy.
Heatworld started off with a slight disappointment – I’d originally registered my interest via the holding page in receiving an email 'the minute Heatworld is launched', in order to be one of the first to see it. That didn’t materialise. Ho hum, no biggie.
This morning I visited the website and it is a good-looking effort with some interesting features. Several years too late, certainly, but it should allow Emap to reap some of the benefits of adopting a multichannel strategy with regards to its Heat brand.
An academic study in to the psychology of online advertising has found new evidence that internet banner ads work exceedingly well.
The paper, produced jointly by several US universities, found that, although many web users do not necessarily click or focus on a banner advert, many subconsciously register the product advertised - and make positive conclusions.
Email marketing can help you achieve a range of online marketing objectives, ranging from tangible revenue increases through new and repeat sales, to other benefits such as improved branding.
We estimate that UK businesses spent £178m on email marketing during 2006 – a 20% increase on the previous year.
The internet is a big influence on every stage of the purchase process, and influences buying decisions both online and offline, according to a survey by DoubleClick.
The DoubleClick study, which surveyed more than 3,000 online consumers in the UK, France, and Germany, looks at the role of the internet in purchase decisions.
Microsoft has bought online advertising firm aQuantive for about $6bn (£3bn), giving it ownership of ad technology provider Atlas; interactive agency AvenueA/Razorfish; and Drive PM, which provides targeting tools for internet advertisers and publishers.
UK shoppers will soon have spent more than £100bn since internet shopping began, according to figures from the IMRG.
The etail group says that the first online transaction in the UK took place in April 1995 - the purchase of a book from WH Smith via CompuServe.
New stats from Nielsen//NetRatings show that young women are spending more time online, with the 18-34 age group accounting for 18% of the UK internet population.
According to these stats, the 18-34 age group is the largest online, accounting for 34% of UK internet users.