Social networks overtake webmail - Hitwise

Social networks received more UK traffic than webmail services for the first time last month, according to Hitwise.

In October, the top 25 social network sites received 5.17% of all UK internet visits, compared to 4.98% for email services like Hotmail, Gmail and others.


Osoyou launches social network / shopping site

By combining shopping with social networking, new UK site is looking to capitalise on growth in the online clothing market and deliver predominantly female shoppers to retailers and advertisers.


AOL snaps up another ad firm

AOL has confirmed another acquisition to bolster its online ad line-up - this  time buying Israeli start-up Quigo in a deal reported to be worth around $340m (£162m).

Quigo, which supplies search marketing tools and contextual placements on sites such as Time’s digital properties, will be integrated into AOL’s newly-formed Platform A ad network.


Timesonline allows users to blog by phone

The Times is to make it easier for readers to contribute to its website by allowing them to blog by phone using voice to text services provided by SpinVox.

The service is initially aimed at travel bloggers as part of the site's YourWorld promotion with BMW. TimesOnline users will be able to give accounts of their travels from anywhere in the world, and read those posted by other readers.


Reevoo calls for policing of online reviews

Customer reviews specialist Reevoo is lobbying for increased regulation around online reviews, despite the fact that it is a near-impossible task.

Measuring the validity of all online reviews is difficult and I can’t work out who might want to police this...


Facebook launches user-powered ad network

Mark Zuckerberg yesterday announced Facebook ads, a new ad system which will allow advertisers to take advantage of recommendations from Facebook users.

Under the new system, advertisers can create profile pages on the social network with applications and content related to the company's product or service, while users can add these brands as 'fans'.


Majority of online shoppers experience transaction problems

Almost nine out of ten British web shoppers experience difficulties when purchasing online, while etailers compound these problems with poor customer service, according to a new survey.

The survey of 2,118 UK adults, conducted by Harris Interactive for Tealeaf, found that many (37%) customers were likely to abandon transactions if they experienced problems.

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Social Media: simple advice and future-gazing

Right, time to challenge my attention span, concentrate and share some thoughts about our Harnessing the Power of Social Media event last week.

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Webloyalty reward scheme draws flak from consumers

Rewards scheme operator Webloyalty is on the sharp end of some ferocious comments from consumers who feel they have been misled.

The company operates an online rewards scheme through companies such as Interflora, to offer new customers the chance to save money on future purchases at participating retailers. When customers opt to take part in the rewards scheme (by entering and confirming an email address) Webloyalty signs them up to its programme.

What many customers don't seem to realise, based on various forum threads, is that it will cost them £8 per month (after a one-month trial period), and that Webloyalty gets their credit card details from the retailer.


Q&A: Bruce Tognazzini on human-computer interaction

Bruce Tognazzini was Apple's 66th employee, developing the company's first usability guidelines and founding its Human Interface team.

Almost thirty years later, he's a principal at Nielsen Norman Group and still making his feelings known when companies commit design errors.

Here, 'Tog' gives us a variety of thoughts on interface design, freedom, the future of computing, the iPhone's place in world history and why he travels around in a 400 sq ft motorhome while towing a 4x4 and two Segways.


Web users 'prefer ads to charges'

Given the choice, most internet users would rather view ads than pay for web content, according to research by The US Direct Marketing Association.

The survey, of 1,000 adults, supports recent decisions by sites such as the New York Times to drop their subscriptions.  


Just 38% pay for Radiohead album - study

The majority of people who downloaded Radiohead's latest album In Rainbows decided not to pay for the download, according to figures from comScore.

The band had been praised by many for its decision to bypass the record companies and allow fans to pay as much or as little as the liked to download the the album via its site.

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