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Multi-channel retailers are mounting a challenge to the online dominance of their pure-play rivals despite tending to offer a lower level of site functionality, according to research.
The study, by eDigitalResearch, which uses mystery shoppers to rate UK shopping websites, found Play.com and Amazon.com continued to generate the best overall response from consumers.
However, multi-channel players like Tesco, John Lewis and M&S were seen to have stronger customer service.
Wikipedia has passed another milestone after the two millionth article was added to the site on September 9.
The article - on the subject of 'El Hormiguero', a Spanish TV show - was the two millionth English language entry in the online enclyclopedia. Wikipedia has 8m articles altogether in 250 different languages.
NBC and News Corporation's joine online video venture, dubbed 'Hulu', has acquired Chinese online video site Mojiti in a deal worth around $10m (4.9m).
Mojiti doesn't actually host videos itself but allows users to annotate and customise existing videos from other sites. TechCrunch suggests it may be used as the basis for Hulu's forthcoming video site.
Behavioural targeting can consistently outperform contextual targeting when it comes to grabbing the attention of web users, according to a new study.
The report, in which over 2,000 people were surveyed, found behaviourally targeted ads were at least 10% more effective across a range of 14 product categories, including finance, consumer electronics and fashion.
Stefan Pollard at ClickZ has put together some tips on best practice in allowing recipients to unsubscribe from emails. This is important, as subscribers will most likely mark your emails as spam if they have any trouble unsubscribing.
Email marketers should therefore make the process of unsubscribing from emails as easy and trustworthy as possible, as if ISPs get too many complaints around your emails, this could seriously damage your sender reputation.
Supermarket giant Tesco is to move into the online price comparison market this week, with the launch of a website offering a range of finance products and services.
Tescocompare.com is a joint venture between Tesco and the Royal Bank of Scotland. The site is due to launch on Friday, offering financial services from RBS companies like Churchill, but also from other providers.
The BBC is reportedly in talks with Microsoft over allowing the corporation's content to be downloadable via Xbox Live, as Microsoft looks to turn the console into an entertainment hub in people's living rooms.
In the US, Microsoft currently offers a video on demand service through content deals with Warner Bros, MTV and others. It apparently now plans to expand this service to Europe.
Pablo Palatnik, writing in Search Engine Journal last week, had a bit of a rant about a recent lead generation campaign run through online ad network ValueClick.
Palatnik claimed that "nearly all" the leads returned were useless as many conversions were apparently driven through rewards sites.
It has kicked off a bit of a debate over the use of 'incentivised' traffic in these types of campaigns.
Steve talks about the challenges of multi-channel retailing, especially for a well-known brand in the fashion sector and one that has both wholesale and retail businesses to think about.
E-consultancy estimates that the UK market for e-commerce solutions will be worth around £400m this year, up from £268m when we last valued the market in 2005.
According to our E-commerce Platforms Buyer's Guide 2007, the market has continued to show healthy growth over the last two years, growing by an estimated 22% in 2006. We estimate that the same 22% growth rate will apply in 2007.
Employees that spend time on social networks during work hours are costing UK firms "more than £130m per day" in lost work time, according to a new and frankly rather one-eyed looking survey.
The study, by employment law firm Peninsula, concludes that 233m hours are lost as a result of social network use and that employers need to take action.
Auction site eBay is to give its UK sellers a new tool to boost their sales by allowing them to advertise their products by using videos in their listings for the first time.
Sellers can upload video from a list of hosting sites approved by eBay. These include YouTube, Dailymotion, and Vzaar.