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Ebay launches new UK shopping service

Auction website eBay has today launched the UK version of its new online shopping service, eBay Express. The site will sell both new and used goods at fixed prices. 

All of the sellers on the site have been signed up to a professional code of conduct by eBay, to ensure that they all offer returns policies and guaranteed delivery dates.

The company hopes that the site will attract those shoppers who prefer a more more conventional e-commerce shopping experience.


Telecoms companies criticised for poor online customer service

New research has shown that online companies need to dramatically improve their customer service and offer more help to customers on their sites. Telecoms providers came off worst in the survey, with banking websites the best performers.

The survey, by eService provider Transversal, has revealed that customers often face waits of up to 2-3 days for their emails to be answered, a situation which is exacerbated by the lack of online help offered by some websites. Some 60% of customer emails are generated by the lack of available information on websites.


Google blog hoax uncovered, Click-to-Call test 'on schedule'

This weekend Google discovered the hard way that Blogger had an undiscovered bug, after a hoaxer managed to publish an announcement on the official Google Blog.


World Gaming suspends shares

The fallout from the US' move to ban online gambling has continued with the news that shares in World Gaming have been suspended.


Yahoo! links up with homepage provider

Former Google France boss Franck Poisson has hooked up with Yahoo!, which will provide advertising and search services on Webwag, his new customisable homepage venture.

The deal will see Webwag displaying sponsored links from Yahoo!, as well as launching what it claims is the sector’s first ‘personal wide web’ search feature – through which users can sift through their chosen content as well as the web as a whole.


Chinese bloggers reach 17 million mark

The number of bloggers in China has now topped the 17 million mark, and 34 million have signed up for blog accounts, according to a recent survey.

The research, by the China Internet Network Information Centre, also revealed that 75 million people read blogs on a regular basis in China, more than half of the 123 million internet users in the country.


Internet crime feared more than burglary in the UK

A recent government study has shown that many people are put off from using the internet because they are wary of being targeted by hackers and identity thieves. 

The government’s Get Safe Online study has revealed that more people are afraid of becoming the victims of cyber crime than they are of being burgled or mugged. 


Digg disables pay-per-vote service

Digg has clamped down on a new service which claims to allow publishers to manipulate ratings on the social bookmarking site.


Web overtakes print media consumption in Europe

European consumers are now spending more time online than reading newspapers and magazines, according to a new study.


Battle for YouTube commences - Google vs News Corp?

Michael Arrington has reported a rumour that Google “may be in the final stages” of a US$1.6 billion deal for video sharing behemoth YouTube.

If the rumour is true and the deal goes through it could be another coup for Google, though it might yet turn out to be a big headache for the search giant, as YouTube has some significant issues with regards to copyright and content control.

Nonetheless, YouTube is now a real A-list website among the world's internet users and surely it is just a matter of time before the founders accept an offer. The mooted valuation reflects the company's meteoric growth.

Google, for obvious reasons, told us that it couldn't comment on the rumour either way, as is company policy. YouTube is being reported as keeping schtum too.

1 comment

Wow, we won two AOP Awards...

On Wednesday night we attended the AOP Awards dinner, having been nominated in two categories, neither of which we remotely expected to win. But thanks to the fantastic skills of the judging panel, and to our complete astonishment, we won both of them.

E-consultancy won the awards for Online Publisher 2006 and also Editorial Team 2006, both in the business category.

Ashley and Matt from E-consultancy collect the second award

We are still feeling all warm and fuzzy as a result, although that might have something to do with our fiendish celebrations...


New email metrics released, personalisation worth the effort

US email marketing company MailerMailer released its Email Marketing Metrics Report this week, revealing practices to help businesses increase returns from their email campaigns.

Key factors highlighted in the report include the use of shorter subject lines, personalisation of emails, and targeted, well-managed lists. Campaigns using these strategies achieved higher then average open and click rates.