
Fresh Roasted Coffee’s AI-powered chatbot improves customer journey and increases sales by 15%
The US-based ecommerce site undertook UX research to uncover experience pain points that were solved with an AI-powered virtual assistant.

Econsultancy’s database of case studies showcases best practice and innovation across the entire digital marketing and ecommerce spectrum from companies around the globe.
The US-based ecommerce site undertook UX research to uncover experience pain points that were solved with an AI-powered virtual assistant.