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Fresh Roasted Coffee’s AI-powered chatbot improves customer journey and increases sales by 15%
The US-based ecommerce site undertook UX research to uncover experience pain points that were solved with an AI-powered virtual assistant.
![Fresh roasted coffee](https://econsultancy.imgix.net/content/uploads/2022/02/22050835/Fresh-roasted-coffee.png?auto=compress,format&q=60&w=595&h=309)
Econsultancy’s database of case studies showcases best practice and innovation across the entire digital marketing and ecommerce spectrum from companies around the globe.
The US-based ecommerce site undertook UX research to uncover experience pain points that were solved with an AI-powered virtual assistant.