Online shoppers don’t only consider returns policies when they want to send something back.
"Globally, 62% of shoppers say free delivery is their top consideration for the majority of purchases they make"
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From the Blog
Amazon returns will soon be accepted at all 1,150 of Kohl’s department stores across the US.
There was a lot of talk at this week’s RetailExpo event about an industry ‘under pressure’.
Retailers trying to fend off Amazon could soon face a big new challenge from the online retail behemoth: free one-day delivery for all Prime members.