Delivery and Fulfillment

The latest best practice, research, market insight, statistics and more, on retail delivery and fulfillment

Photograph of orange Oda delivery fans lined up in the snow.

Oda’s CEO on how online grocery can compete on price with offline discounters

At ShopTalk Europe 2022, Karl Munthe-Kaas, CEO and co-founder of Norway’s dominant online grocery retailer, explained why he believes that online grocery can be “more efficient than offline discount” – and why the trifecta of selection, quality and price are needed for online grocers to be truly competitive.

Ecommerce Best Practice: Strategy and Operations

‌ This report looks at the fundamentals of ecommerce and discusses how businesses can prime their ecommerce strategy and operations with technology, resourcing and analysis.

delivery van illustration

Fulfilment and delivery trends in grocery and FMCG

From order picking to last mile delivery, grocery retailers and FMCG brands are increasingly looking for ways to improve speed and efficiency in omnichannel fulfilment. With rising consumer expectations, the goal is to give customers what they want, exactly when they want it, even amid wider challenges in the supply chain. A large number of […]


How click & collect could bring traditional retailers back to life

 ‌ As an increasing number of staples of the UK’s high streets and shopping centres close branches, lay off employees and outright disappear, many have pondered how brick-and-mortar retailers can revive their fortunes in the age of ecommerce. Click and collect may be part of the solution.


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Ecommerce Best Practice Guide

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