|Company / Organization Type||Agency / Consultancy (Strategy / Management Consultancy)|
|Areas of Expertise||User Experience and Usability, Design, Customer Experience, Multichannel|
|Industry Focus||Charities, Government & Non Profit, Financial Services, Retail, Travel & Leisure|
61 Southwark Street
|Number of Staff||16-30|
|Date Established||25th November 2003|
Webcredible is a customer experience agency that creates people-centred, efficient and delightful digital experiences.
In a nutshell, they carry out research with your customers and then design digital solutions based around their needs and goals.
Webcredible also supports businesses and individuals with their quest to digital success, having trained 8000+ people across 1000+ organisations.
As an insight-led user experience agency (UX agency), they deliver demonstrable success for their clients time and time again:
* 44% conversion improvement and a 168% uplift in leads for Countrywide
* 36% increase in made-to-order online revenues for Laura Ashley
* 50% reduction in mobile homepage drop-offs for Macmillan Cancer Support
* 80% increase in hotel 'look-to-book' conversions for Thomson
Founded in 2003, Webcredible is one of the UK's original specialist customer experience agencies. They work across websites, mobile web & apps, applications, intranets, in-store interfaces and more.
Their way of working is completely unique, with collaboration and knowledge sharing built into everything they do.
Asda, BBC, BP, Camden Council, Channel 4, Citibank, Dulux, eBay, EDF Energy, Fidelity, Fly.com, Hitachi Capital, Hotels.com, JD Sports, JustGiving, KPMG, Lakeland, Laura Ashley, Lloyds TSB, Macmillan Cancer Support, Met Police, MoneySupermarket, National Lottery, Ofcom, P&O Cruises, Rolls-Royce, Royal Bank of Scotland, Sony, St John Ambulance, Surrey County Council, T-Mobile, Thetrainline, Thomson, Transport for London, UCAS, Virgin Holidays, World Health Organization, and Zurich
Research featuring Webcredible
- User Experience Buyer's Guide 2011, 21 Feb 2011
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