Fast Track Ecommerce and Online Merchandising training

Ecommerce expectations and shopping behaviours are changing rapidly.By combining best-practice methods with cutting-edge techniques, this Ecommerce and Online Merchandising training course will ensure your brand’s ecommerce delivery thrives in a competitive marketplace.
Can we help? Call +44 (0)20 7970 4167 or email

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How will I benefit?

Place online selling within the wider customer communications context while diving into the specific skills required for successful ecommerce activity.

Full course outline

Understand the framework for online merchandising and examples of good practice that you can apply to your business.

Communicate your channel’s needs and benefits to colleagues in your business.

Use best-practice approaches to specify, plan and implement rules-based online selling while testing, measuring and improving performance.

Apply a KPI/performance-led approach to selling.

Who should attend?

Suitable for beginner- and intermediate-level professionals through to heads of ecommerce, this course is ideal if you’re responsible for the performance of an ecommerce channel or increased sales effectiveness. Both seasoned digital professionals and offline merchandisers will benefit, while those leading teams will be able to compare their team’s capabilities against a good-practice framework.

Meet the trainer: Steffan Aquarone is an outstanding learning designer and practitioner. He has developed and delivered highly effective creative learning programmes for organisations, including Coca-Cola, Ralph Lauren, Dyson, Shell, Biogen and General Mills. Steff’s background is as a UK digital entrepreneur, writer and speaker whose experiences range from politics to payments.

“Highly recommended for both newcomers and those involved in ecommerce full time. A knowledgeable trainer and a very in-depth course. I learned loads.”

Next course date and requirements

Course dates coming soon

This is a practitioner-led, online course that brings together professionals from a range of industries in a fully interactive format. Run using Zoom, our online training has been rated 5/5 by recent participants for “ease of joining and participating” and we’ll provide a short tutorial at the start to ensure optimal use of the platform.

£695.00 excl. VAT

Duration: 1 day

Location: online

This course can also be delivered exclusively for your team. In-company training ensures everyone is up to best-practice standard and you’ll benefit from a more open environment to discuss your most pressing issues.