Farfetch, the luxury marketplace, has bucked retail trends this year, seeing lucrative results from its online strategy.
Riding the Ecommerce Wave
Analysis of key moments from this year’s sessions, investigating how digital marketers and ecommerce professionals can make the most of the ecommerce boom.
Visit the Econsultancy Live event page to view the agenda and watch on demand.
At Econsultancy Live, Eve Sleep CEO Cheryl Calverley spoke to Econsultancy founder Ashley Friedlein about what retailers and big corporations can learn from the D2C model.
At Econsultancy Live, Gregoire Baret – Senior Director of Omnichannel Experience at Aldo Group – shared how the footwear retailer has approached experience design in 2020, and what testing has revealed in a year that has been “a reminder of our omnichannel essence”.
Following on from a successful virtual event in December 2020, ‘Riding the Ecommerce Wave’, Econsultancy Live is returning in April 2021 with a close look at customer experience (CX), its importance, and its future.
Agility, scalability and innovation were identified at a recent Econsultancy webinar as vital for online retailers seeking to take advantage of a huge surge in digital shopping.
Machine learning can unravel customer journeys and unify data hidden in silos to finally give marketers clearer vision on how to optimise ad spend.
Saul Lopes is the Head of CRM for the UK division of Dixons Carphone, with responsibility for the Currys PC World UK and Carphone Warehouse websites. Since he joined the business in December 2018, Lopes has set about transforming Dixons Carphone’s approach to CRM and, by extension, its approach to its customers.
Improving on-site search is vital for winning new customers and retaining them, particularly now shoppers are switching to mobile devices.
Now is the time for marketers and ecommerce professionals to pause their ad hoc activity and reboot customer engagement using content personalisation, Sitecore’s Charles Bell advised Econsultancy Live delegates.
The email channel has been a saviour for many brands during the Covid-19 pandemic, despite its demise being predicted for many years. But to remain effective, brands must organise their data effectively to personalise communication with customers.
The booking platform is harnessing data and technology to send individual customers the right message at the right time – and is seeing results.
In a talk at Econsultancy Live this week, James Hammersley, CEO at consultancy Good Growth, described strategy as the art of allocating scarce resources to gain competitive advantage.
At Econsultancy Live 2020, a two-day virtual conference focused on the opportunities and challenges of the ecommerce boom, Colin Lewis broke down the key trends in Chinese ecommerce that western marketers need to be aware of.
A robust, data-driven ecommerce strategy has become ever more crucial to brands over the past decade as they try to navigate a market that is turning increasingly to digital channels.