Executive Summary The 13th annual Email Marketing Industry Census, published by Econsultancy in partnership with Upland Adestra, is based on an online survey of more than 400 marketers carried out in June and July 2019. The report contains comprehensive analysis of survey data and a comparison with results from previous years, as well as insights from […]
"Globally, the average click-through rate across industries and geographies is 4.2%"
From targeting to deliverability and open rates, the Internet Statistics Database contains all the latest stats and market data around email and eCRM, for you to browse, save and export.
Latest Research, Trends and Best Practice
1. Introduction In response to the exponential growth in marketing technology solutions available over the past few years (Figure 1), this report aims to provide a practical overview of 60 popular and peer-recommended tools in four main categories. Figure 1: Number of martech solutions globally Source: Chiefmartech.com Chiefmartech’s Marketing Technology Landscape Supergraphic 2018 lists more […]
The premium homeware brand works with BounceX to re-engage high-intent customers, helping it create a more seamless customer journey and increasing visitor recognition across devices, sessions and browsers by about 300%.
Mobile phone retailer Mobiles.co.uk works with Kickdynamic to automate emails whose content could be personalised in real time, achieving a 44% increase in email sales and 21% increase in mobile engagement.
With the objective of improving renewal sales and reducing the impact of ‘bill shock’ cancellations, the FT set out to redesign their renewal communications with branding and design agency 999.
Key uses of email marketing and the common challenges marketers face when planning campaigns.
The purpose and benefit of marketing automation, and the metrics to measure.
The importance of creative copywriting in email marketing.
Top tips to maximise the powerful tool of testing in email marketing.
From the Blog
Throughout the second half of the 2010s, “customer success” – both as a business concept and as a function – has steadily been growing in popularity.
Whilst automation is critical to delivering a 1-to-1 marketing experience to each shopper, every so often we are reminded of the importance of human supervision.
Beth Woods is an email deliverability consultant for Ometria, the customer marketing platform for retailers. We caught up with Beth to find out more about what her role entails… Please describe your job: What do you do? As a Deliverability Consultant, I help retail marketers to make sure that the messages they create get delivered […]
Email/eCRM Performance Benchmarks
What does good look like? Search and compare against hundreds of email/eCRM performance metrics, from bounce rate to click-through, with Econsultancy’s Performance Benchmarks tool.