Customer Experience: Trends, Data and Best Practice

Customer Experience: Trends, Data and Best Practice

Event Details

Date
March 31 2015 (2:00pm – 2:30pm BST)
Venue
Online
Duration
30 minutes
Cost
Free

This exclusive event is for subscribers only.

You need to subscribe to Econsultancy to be able to book a place on this event, plus many other benefits.

Subscribe now


Already a subscriber? Log in to book your place.

Overview

Exclusive to our Enterprise and Small Business subscribers, these monthly topic briefing webinars provide a convenient overview of our research, brought to you by our in-house analysts.

In March we will be focusing on Customer Experience and we'll take a look at our key findings, recent trends, case studies and best practices around Customer Experience

Key points that will be covered in this session:

  • Importance of multichannel customer experience
  • Barriers preventing companies delivering customer experience
  • Which factors contribute to an excellent customer experience? 
  • How can companies improve the customer experience?
  • Examples of companies exceeding expectations 

Program

30 Minute live webinar 

Who should attend?

This event is exclusive to our Enterprise and Small Business subscribers

Cost details

Free to attend for our Small Business and Enterprise subscribers

Inquiries

Please contact sam.wotherspoon@econsultancy.com for further details

Event Details

Date
March 31 2015 (2:00pm – 2:30pm BST)
Venue
Online
Duration
30 minutes
Cost
Free

This exclusive event is for subscribers only.

You need to subscribe to Econsultancy to be able to book a place on this event, plus many other benefits.

Subscribe now


Already a subscriber? Log in to book your place.