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Event Details

March 4 2009 (9:00am – 5:00pm)
Grand Connaught Rooms, London, United Kingdom
1 day

Sorry, bookings for this event are now closed.


Digital Cream, now in its third year, is an invitation-only event for senior client-side digital marketers to help you meet your peers and learn from each other about the latest best practice, what's working and what's not. 

It's a 'hands-on' participatory event: you will network and learn through specialist discussion, roundtables and debate.

Roundtable Format

The topic-focused roundtable format allows you to discuss a number of subjects that are most relevant to you and find out from your peers how they are addressing the challenges and opportunities you are also facing. These typically include questions around best practice, measurement, ROI, resourcing, supplier selection, recruitment, business processes, budgeting, trends etc. 

There are three roundtable sessions of an hour and a half each. Each roundtable is moderated and focuses on a particular topic with the roundtable attendees proposing specific questions or challenges they wish to discuss on that topic in the time available.

So the specific agenda for each topic roundtable will depend on the input of the delegates. 

Choose your Topics 

Following are the list of topics for discussion - when booking you can choose any 3 from these. If there is a topic you'd like to discuss which is not listed here then you can suggest it when registering.  

  • Affiliate Marketing
  • Behavioural targeting and online advertising
  • Ecommerce Platforms to improve conversion
  • Email Marketing
  • Integrated search (PPC/SEO) (FULL)
  • Managing Digital Channels - staffing, budgets and planning routes
  • Multichannel Marketing - channel mix, measurement and ROI
  • Online Copy/Content and the SEO/Online PR implications (FULL)
  • Online lead generation and customer acquisition
  • PPC (Paid Search) Marketing
  • SEO
  • Site Optimization and Multi Variate testing (FULL)
  • Site Search & Merchandising
  • Social Media & Monetization techniques
  • User Experience
  • Web Analytics & Optimisation


09:00 – 09:30 Registration and coffee
09:30 – 11:00 Moderated Roundtables
11:00 – 11:30 Morning coffee
11:30 – 13:00 Moderated Roundtables
13:00 – 14:30 Lunch
14:30 – 16:00 Moderated Roundtables
16:00 til Close Drinks and close for more informal meetings

Who should attend?

Digital Cream is free to attend for senior client-side digital marketers  - particularly those working for FTSE 350 companies, leading pureplays and the public sector.

Delegates will have responsibility for managing or buying services for their digital marketing or ecommerce activities as well as want to discuss their issues, challenges and pain points with colleagues.

Who is coming?

  • eMarketing Manager, Abbey
  • Marketing Web Executive, Alexander Forbes FS
  • Head of e-Commerce Marketing, Alliance & Leicester plc
  • Online Marketing Controller, Allianz
  • Director, American Express
  • Online Marketing Manager, Aracdia Group / Burton
  • Analysis & Campaign Manager, Argos
  • Commercial Manager, ASOS
  • Online Marketing Manager, Audible Ltd
  • Head of e.Business, AXA PPP healthcare
  • Website manager, AXA PPP healthcare
  • E.Marketing Controller, AXA PPP healthcare
  • Head of E-Commerce, BAA Airports Limited
  • Head of Online Marketing - Intermediary , Bank of Ireland
  • Senior Online Marketing Manager, Barclaycard
  • Head of E-commerce & Affinity, Bauer media
  • Digital Director Specialist, Bauer Media
  • Head of Marketing Technology and Head of CRM, BBC
  • Online Acquisition Manager, BCA
  • Head of Online & Creative, BCA
  • Head of Commercial Insights & Digital Marketing, BDO Stoy Hayward LLP
  • General Manager, Beautique UK Ltd
  • Online Marketing, Beautique.com
  • Senior Ecommerce Manager, BGL
  • Website and Database Analyst, Boden Ltd
  • Affiliate & Partner Marketing, Bourne Leisure
  • Digital Manager, Bowers & Wilkins
  • Communications Manager - User Experience, BP
  • eStrategy Manager, British Council
  • Head of Marketing, BSI
  • Senior Marketing Manager - Web, Bupa
  • Head of New Media, Cadbury plc
  • European Online Communications Manager, Canon Europe Ltd
  • European Online Business Manager, Canon Europe Ltd
  • Marketing Director, Canvas Holidays
  • Web Sales and Merchandising Manager, Charles Tyrwhitt
  • International Search Marketing Manager, Cheapflights Ltd.
  • UK SEO Manager, Cheapflights.co.uk
  • Marketing Director, Cheapflights.co.uk
  • ONLINE MANGER, Clarins
  • STOCK MANGER, Clarins
  • Online Manager, Clinique
  • Assistant Online Marketing Manager, Clinique
  • C.O.O., Couturelab Limited
  • Head of Online Marketing, dabs.com
  • Digital Media Communications Lead in EMEA, Dell
  • Search Manager, Dell
  • Head of Online Marketing, Destinology
  • Website manager, Diabetes UK
  • Head of Ecommerce, Dobbies.com
  • Online Marketing Manager, Doof.com
  • Online Marketing Manager, Drakefield Insurance Services Limited
  • Global Web Channel Manager, Dyson Ltd
  • New Media Manager, E.ON UK plc
  • Senior Manager Strategic Partnerships, eBay UK
  • Online Relationship Manager, Electrocomponents
  • Head of eCommerce Marketing, Electrocomponents Plc
  • Global Digital Commerce Manager, Electronic Arts
  • European Digital Commerce Marketing Manager, Electronic Arts
  • Digital Marketing Director, EMAP
  • Senior Marketing Manager, ENO
  • Webmaster, ENO
  • Online Production Manager, Estee Lauder Companies
  • Online Marketing Executive, esure Services Ltd
  • Online Marketing Manager, Experian
  • Online Marketing Manager, First Capital Connect
  • Head of Home Shopping, Fortnum & Mason
  • Head of Online, GAME Group plc
  • Business Manager, Guardian Newspapers Ltd
  • Marketing Director, Harrods
  • Director, Harrods Direct, Harrods
  • Senior Strategic Web Development Manager, HBOS
  • Group head of online and client experience, Hiscox
  • UK Web Manager, Hiscox
  • Head of eCommerce (Shortbreaks), Holiday Extras
  • Digital Marketing Manager, Honda UK
  • Head of SEO, Hotels.com
  • Director of eCommerce, House of Fraser
  • Online Marketing Manager, HRS
  • Head of Digital Marketing and Propositions, HSBC Commercial Banking
  • Creative Director + Founder, I Want One Of Those.com
  • Head of User Experience, IG Index
  • Head of eMarketing, Institute of Directors
  • Founder & Managing Director, Invizua Ltd
  • Head of SEO, Southbank, IPC Media
  • Online Marketing Manager, IPC Media
  • Digital Development Director, IPC Media
  • Digital Publishing Director, IPC Media
  • Online Marketing Exec, Jacques Vert Plc
  • Development Manager, Online Marketing, John Lewis
  • Online Marketing Manager, Kaplan Aspect
  • Online Marketing Analyst, Lands' End UK Ltd
  • Affiliate Partnerships Manager, lastminte.com
  • Head of Innovations, Liberal Democrats
  • eCommerce Project Manager, Lipsy
  • ECommerce Director, Lipsy Ltd
  • Head of E-commerce, LK Bennett
  • Senior Web Manager, Lloyds of London
  • Digital Marketing Manager, Lloyds TSB
  • Online Acquisition Manager, Lloyds TSB International
  • Head of Digital Marketing, Lloyds TSB Internet Channel
  • Head of Media Sales, LOVEFiLM
  • Project Manager, LOVEFiLM Ltd
  • eMarketing Executive, LV
  • Channel Development Manager, M&S
  • Global E-Business Director, Mars Drinks
  • UK Online Acquisition Manager, MBNA/Bank of America
  • CRM Manager, Ministry of Sound
  • Head of Digital, Mirror Group Newspapers
  • Head of Marketing, moneysavingexpert.com
  • Head of Media, Monster
  • Marketing Manager - Customer Acquisition, Moonpig Cards
  • Marketing manager, Moonpig.com
  • Head of Marketing , mydeco
  • Head of E-Commerce, National Deposit Friendly Society
  • E-commerce Performance Manager, National Express
  • Internet Commercial Manager, NatWest / RBS
  • Head - Nectar Extra online, Nectar, Groupe Aeroplan
  • Online Strategy Manager, O2
  • Strategic Digital Marketing Manager, Orange
  • Head of ecommerce, Oxfam
  • Head of Web & eDevelopment, Oxford University Press
  • Director of Marketing & Business Development, Passionato
  • E-Commerce Controller, Peacocks
  • eCommerce Implementation and Analytics Executive, Pentland Brands
  • FD - Ecommerce, Pentland Group
  • Online Affiliate Marketing Manager, Phones 4u
  • Online Search & Display Manager, Phones 4u
  • Online Operations Manager, Phones4u Ltd
  • CRM & Promotions Manager, PhotoBox
  • Marketing Ops Manager, PhotoBox
  • Commercial Director , Photobox UK
  • Ecommerce Manager, Platform
  • Search Manager, Post Office
  • Online Campaign Manager, Post Office
  • Affiliate & Partner Campaign Manager, Post Office
  • Digital Marketing Communications Manager, Post Office Ltd
  • Digital Marketing Manager, RAC
  • Online Publisher - Estates Gazette Group, Reed Business Information
  • Marketing Manager, eCommerce, RS Components
  • VP Marketing, ShipServ
  • Head of Online Traffic, Shop Direct
  • Marketing Manager, Silly Jokes
  • Internet Manager, Simplyhealth
  • Internet Marketing Manager, Sims Recycling Solutions
  • Controller Direct Sales, Sony UK
  • Head of E-Commerce, Speedo
  • Head of Online Channel Insight, Telefonica O2 UK Ltd
  • eCommerce Manager, The Book People
  • Head of International Marketing, The IT Job Board
  • Managing Director, The IT Job Board
  • Director, Third Aspect Limited
  • Head of Content, Retention and TV, Thomas Cook
  • E-commerce Marketing Manager, Three
  • Online Marketing Manager, Time Magazines Europe Ltd
  • Director, Total Manager Ltd
  • E-commerce Manager, TRW Automotive Aftermarket
  • Head of Online, TUI Ski
  • Search Marketing Manager, uSwitch Ltd
  • Assistant Brand Manager, uSwitch.com
  • Head of Marketing Systems, Virgin Atlantic Airways Ltd
  • Founder & CEO, Visible-Banking.com
  • CRM Manager, Visit London
  • CEO, Viyolo
  • Digital Manager, Vue Entertainment
  • E-Commerce Development Manager, Warner Leisure Hotels
  • Marketing Director, Whitelabeldating.com
  • Customer Experience Manager, Wickes
  • Head Of Marketing, Yes Insurance Services
  • Senior Marketing Executive, Zurich Insurance plc


Grand Connaught Rooms

61-65 Great Queen Street
United Kingdom

Google Maps

Cost details

This event is free to attend but is by invitation only and is for senior client-side digital marketers only.


Contact Charlie Salter charlie.salter@econsultancy.com or 0207 6814077 for details.
For sponsorship enquiries, please contact Mark Thompson at mark.thompson@econsultancy.com or 0207 6814095

Event Details

March 4 2009 (9:00am – 5:00pm)
Grand Connaught Rooms, London, United Kingdom
1 day

Sorry, bookings for this event are now closed.