The future of agencies and the customer experience revolution

The future of agencies and the customer experience revolution

Event Details

Date
September 24 2015 (9:00am – 10:00am BST)
Venue
Online
Duration
About 1 hour

Sorry, bookings for this event are now closed.

Overview

In the second of our three-webinar series, we will be taking a more detailed look at the brand new research into the Future of Agencies, the subject of a new report by Econsultancy and Adobe. Neil Perkins, lead researcher, will explore just how the customer experience revolution is impacting agencies, including:   How are different types of agencies adapting their capabilities and does that mean that we are witnessing the birth of a new full service operating model?   With digital agencies, consultancies and SIs increasingly developing similar competencies and crossing over in their offerings to clients, who will be the winners?   With new types of client engagements, expanding agency footprints and new models of working, just how can agencies leverage some of these new principles to drive increased value for their clients? 

Program

Start: 9am (London/BST) 

Please note we have another session running at 5pm (London/BST).

To join the afternoon session, please register here.

Who should attend?

Whether you work in an agency or with an agency, the webinar will offer invaluable insights into where agencies are heading and how value will be created and delivered.

Inquiries

Please contact subs.support@econsultancy.com for further details

Event Details

Date
September 24 2015 (9:00am – 10:00am BST)
Venue
Online
Duration
About 1 hour

Sorry, bookings for this event are now closed.