Although many love the work they do, not all employees are passionate about their jobs.
How do you get even the most unengaged employee to become a company advocate? After all it’s becoming increasingly clear that employees can be your most valuable marketing asset.
Of course, not all employees have the same attitude towards their job. That super passionate employee who sees holidays as a personal outrage is as much of a possibility as the ‘How-did-I-end-up-here?!’ detached one.
True, these different approaches are situated on a behavioural spectrum rather than being divided into sharp categories, but some level of generalisation can be extremely useful, at least for explanatory purposes.
So, for simplicity’s sake, let’s say there are three main groups of employees:
- The ‘We
- The ‘It pays the bills’ group
- The ‘I’d rather be anywhere but here’ group
There are specific strategies that companies can implement to turn all three groups into brand advocates, and employee advocacy platforms are incredibly useful in each case.
Obviously, this is the easiest group to please.
They are already advocates of their company, talking incessantly about how great their job is to friends and family members.
Usually they promote their brand mainly through word-of-mouth, sharing those same information more sporadically on social media.
Forcing these employees to ALWAYS share online their words of praise could be counterproductive (chances are employees’ social sharing would decrease if they start perceiving it as an obligation, another task to cross out of a to-do list).
Still, what companies can and should do is to simplify the way happy employees can spread information online.
Through an employee advocacy program, co-workers can not only easily share content on all their personal channels at once, but they can even suggest posts and topics to be shared through the company’s official channels.
2) ‘It pays the bills’
It’s easy to forget about this group, but in reality they are the ones with the biggest potential.
Uninterested employees are usually overlooked as not posing a threat nor representing a direct benefit to the company, but they can be turned into advocates quite easily.
In most cases, employees are not aware of the actual motivation driving their company forward because they have never been invited into the conversation.
By using an employee advocacy platform, companies can share articles or statements that give better insight into where they see themselves going, and encourage employees to take that journey with them.
Being made to feel part of a team makes a huge difference. It can motivate the unmotivated and ultimately lead to a happier, more effective working environment.
3) ‘I’d rather be anywhere but here’
These employees are tricky.
There are multiple reasons why they may lack interest in their company: money, colleagues, work ethic, environment.
Some of them are past the point of no return, but there’s no harm in trying to recover the situation, how desperate it may be.
All main employee advocacy platforms have gamification features that can be incredibly appealing even to the most sceptical employee.
Who doesn’t like to win? Being competitive is only part of human nature, and if there are tangible rewards to be gained, all employees will be tempted to try and become the most prolific social media sharers of the company.
Some employees might not be too keen on their job, but if they had the chance to win a prize AND beat all their co-workers at something, wouldn’t they take it?
How Econsultancy can help organisations and individuals
At Econsultancy we offer Custom Digital Training Programmes. We can design the perfect in-company training programme highly relevant to your organisation and your team, which can be anything from an interactive workshop series to a complete conference. If you think we may be able to help, please don’t hesitate to get in touch.
If you’re an individual looking to see where your strengths and weaknesses lie in digital, then you can use our Digital Skills Index. This covers 10 core digital topics, and by selecting the topics that you want to focus on, we’ll show you how you measure up against your peers.