Market Insight Reports

Our reports based on survey data and case studies bring you insights into a wide variety of markets and companies




Lush: A Fresh Approach to Customer Experiences

Lush: A Fresh Approach to Customer Experiences

1. Introduction Welcome to our brand briefing series, which focuses on the marketing strategies and tactics of the most popular brands covered by Econsultancy. This report considers handmade cosmetics business Lush. It focuses on how the company’s embrace of social, new tech and a second-to-none ecommerce platform have enabled its rise and established it as […]

Customer Experience

Data and Analytics



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Email and eCRM


People and Skills

Digital Agency Rate Card Survey 2016

1. Introduction The objective of this research is to get a clear idea about what UK digital agencies charge for different types of skills and levels of seniority, and to understand how and why rates may vary, for example by size of company and by region. This year’s survey follows similar Rate Card Surveys we […]

Search Marketing


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