With consumer reviews readily available on sites like TripAdvisor, and star ratings visible in search results, customers are making decisions about your brand before they ever visit your website — let alone a brick-and-mortar location. You need a comprehensive, scalable reputation management strategy to deliver a five-star customer experience.
In this webinar you will:
- Learn how to build a successful reputation management program
- Explore new data from Yext on the latest trends in reviews
- Understand how to extract actionable insights from customer reviews