***Force9 join PlusNet in smashing the £15 price barrier***

6th May, 2004 - Sheffield UK: PlusNet, the popular UK ISP, well known for offering great value Internet access at lowest cost, today announced what must surely come as a further blow to broadband rivals AOL, BT, Tiscali and Wanadoo. Broadband Home Lite, PlusNet's newest 512k always-on product, offering '10x faster than standard dial' speeds for only £14.99 a month, has now been launched on sister ISPs Force9 and Free-Online.

"Today's launch of Broadband Home Lite on Force9 and Free-Online increases the reach of the product, which, at just £14.99, has already seen significant take-up on PlusNet," said Marco Potesta, Marketing Director at PlusNet. "Since the launch of the product, less than a week ago, already 20% of our new subscribers are choosing Broadband Home Lite."

While the news recently has been filled with ISPs declaring their sub-£20 offerings, PlusNet, Force9 and Free-Online have stolen a march on their rivals by smashing the £15 milestone for a 512k service.

Marco Potesta: "To now be in a position to offer a market-leading, classic 512k broadband product, priced at only £14.99 a month, is an extremely exciting prospect for us. We believe this represents the best deal around."

PlusNet have also confirmed today that the free migration offer available to those moving from another broadband provider to PlusNet applies to any of PlusNet's extensive range of broadband products.

PlusNet were voted 'Best Broadband Provider' by PC Pro and 'Best ISP on the Planet' by Internet Magazine.

You can find out why, and get Broadband Home Lite now at www.plus.net, www.force9.net and www.free-online.net

Notes for Editors:

PlusNet are well known for offering high-value products at low cost.
Broadband Home Lite provides a quantum leap in value and allows up to 1GB of data to be transferred every month – plenty of room for downloading music and files, shopping, email and online games.

Broadband Home Lite gives you the following benefits:

* High-speed 512k broadband access download speeds
* It's always-on and you can use the phone at the same time
* Free anti-virus and spam-protection for your email
* Unlimited number of email addresses
* Local-rate help and technical support
* Online help & support centre featuring 'Contact Us'
* Choose our broadband modem or use your own
* ADSL Tracker keeps you informed every step of the way

< ISP Comparison Table - please see attached Word document for pricing comparison >

Availability and Broadband Activation

Broadband ADSL service activation is subject to availability and a BT line is required. Lines are checked for service availability after ordering.
Tracking of the order and provisioning process is visible to the end user at every stage via the PlusNet portal website's
ADSL Tracker. Preliminary line checking is available for 512k products such as Broadband Home Lite, and 1Mb and 2Mb ADSL products at http://www.plus.net

ADSL Service activation is subject to a set up (or activation) fee.

Broadband Home Lite has two contract options. For the monthly contract option a £70.50 inc. VAT set up fee is applicable. For the annual contract a £58.75 inc. VAT set up fee is applicable.

PlusNet's 'Free to move' offer is subject to a 12-month contract; otherwise a migration fee of £14.99 inc. VAT will apply.


In October 2003, voted 'Best ISP on the Planet' by Internet Magazine and 'Best Broadband ISP' by PC Pro Magazine.

PlusNet's ability to deliver the best Internet access products at the lowest cost has been recognised, not only by the UK's most respected commentators, but also by Ofcom (formerly Oftel), the UK telecom industry watchdog.

In research published on 27th October 2003, Ofcom acknowledged PlusNet as providing the lowest cost residential Broadband ADSL service throughout Europe and the UK. In the 'International benchmarking report of Internet services', PlusNet was shown to offer
the lowest cost 'classic' broadband (512kbps downstream / 256kbps
upstream) service of the many ISPs researched.

About PlusNet

PlusNet Technologies Ltd. ('PlusNet') (http://www.plus.net/) is an Internet Service Provider ('ISP') whose target market within the UK is that of the experienced consumer and business user. PlusNet is part of the Insight Enterprises Inc. (Nasdaq: NSIT) group and is
led by key people who have been involved in the ISP industry for many years.

Through advanced levels of automation and customer self service, PlusNet consistently beats other ISP offerings for quality and value-add, whilst also remaining competitive in terms of mass-market price expectancies. Established in 1997, PlusNet is an independent
ISP with its own in-house customer support, application development and network operations centre resources and employs over 110 co-workers.

In addition to Internet Service Provision, PlusNet also provides Web Services solutions, fully managed and unmanaged 'ASP style' partnerships / joint-ventures, and also reseller solutions.

See our website for further information, http://www.plus.net/

For further Press Information or supplementary graphics, please contact:

Peter Jackson,
Marketing and Communications Coordinator

Direct Line: 0114 220 0051

Published on: 12:00AM on 6th May 2004