Reinforces Pilot’s global presence, healthcare performance management expertise

Pilot® Software Inc., the original provider of operational performance management solutions, today announced that South Africa-based Sovereign Health Pty Ltd ( has selected Pilot Software’s operational performance management solution to further its corporate objectives and leadership within the market.

Joining Pilot’s growing customer base of more than 300 worldwide organisations, Sovereign Health is the latest addition to Pilot’s customer roster in Africa. With more than 40 years’ experience in healthcare administration, the company remains focused on differentiating and distinguishing itself as the best and first at whatever it does. Sovereign Health is a recognised industry pioneer in quality management, focused on ensuring optimum health risk management backed by comprehensive performance management strategies.

“We are delighted to welcome Sovereign Health to our growing base of customers whose entrepreneurial drive for excellence sets them apart in their respective markets,” said Kurt J. Bilafer, vice president, worldwide sales and services, Pilot Software. “A passion to do everything differently and better, continually raising the bar on customer service, is the guiding philosophy of Sovereign. Pilot looks forward to working with the company to help it even more effectively harness this passion toward the achievement of corporate goals.”

Note to editors

About Sovereign Health Pty Ltd
With more than 40 years’ experience in healthcare administration, Sovereign Health Pty Ltd remains focused on differentiating and distinguishing itself as the best and first at whatever it does. The company was the first healthcare administrator in South Africa to adopt Six Sigma process efficiency improvement initiatives; the first and only South African healthcare administrator to be conferred with the coveted ISO9001:2000 certification; and the first South African company to be certified to the internationally acclaimed information security management system, the BS7799. Sovereign Health currently administers four open and seven closed medical schemes, accounting for over 105,000 members. For more information, please visit

About Pilot Software
The only dedicated performance management provider to be named to the 2004 DM Review 100 and a finalist in the 2005 Codie Awards, Pilot is the leader in operational performance management solutions for customer operations, public sector, and Web channel organisations. The culmination of more than 15 years of development and industry expertise — starting with the first-ever performance management solution deployed — Pilot’s patent-pending solutions dramatically improve performance by rapidly aligning day-to-day execution with strategic objectives. Pilot’s operational alignment framework includes software components for strategy plans and pathways; initiative management and prioritisation; scorecards and dashboards; reports and ad hoc analysis; and modeling and integration. Customers include Advanced Navigation and Positioning Corporation, American Heart Association, The Boeing Company, Coors Brewing Company, General Services Administration, Health Net, Ingersoll-Rand, JetBlue, Pacific Life Insurance, Sarasota County Government of Florida, and®.

Pilot Software is privately held with funding from Excelsior Venture Partners III, LLC, a private equity fund managed by U.S. Trust; G-51 Capital, a Texas-based venture capital firm; and individual investors, including management team members. More information is available at

About ISSEL (
ISSEL (Intranet Software Solutions (Europe) Limited) is a specialist in helping customers maximise the benefits from their web investments through the use of web analytics and performance management technologies. This permits a real understanding of the impact of internet, intranet and extranet sites and the return on their investment from online activities both on and offline. It is the European Master Distributor for Pilot Software’s web channel products and an ABCE Associate Subscriber. Pilot’s UK customers include Informa Group, Cheapflights, BMJ, Marcus Evans, Bridgnorth District Council and Gold Medal Travel.


©2005 Pilot Software Inc. All rights reserved. Pilot is a registered trademark of Pilot Software Inc. All other trademarks are the sole property of their respective owners.

Media Contact:
Mark Charmer
Irena Popovska-Jones
+44 (0)207 252 3399 / +44 (0)870 490 2485

Published on: 12:00AM on 17th November 2005