Avonline learned on Friday 27th January of the decision of Aramiska to cease business leaving thousands of satellite internet customers stranded, many of whom are reliant on their Broadband connection for business or personal use. Within an hour, the Avonline Broadband team was helping arrange for provision of broadband satellite and business ADSL services to the first Aramiska customers to contact their free phone helpline (0800 073 1102).

Their satellite Broadband team has been available on a 24x7 basis via the helpline or the internet giving out free advice and information. Avonline have also taken orders and booking installations for customers commencing Monday 30th January. From a staff base of over 750 installation engineers and 10 operating bases sited around the UK, Avonline have mobilised additional resources and satellite equipment to support this sudden demand.

Having seen their chosen service provider go bust, customers are welcoming the size, stability and security that Avonline offers. Established in 1981 and celebrating their 25th year of operating in 2006, Avonline is the only proven service provider with all of the credentials to guarantee ongoing service provision. It is our size (£30m turnover) and diversity of services that provide this stable platform.

In addition Avonline are accredited by British Standards Institute to ISO 9001 (Quality), ISO 14001 (Environmental) and OHSAS (Health and Safety) as well as many other nationally recognised bodies such as NICEIC, CAI and Constructionline.

Following the close-down of Aramiska on Friday, Avonline has already started the process of getting disconnected Aramiska customers connected through their “Back Online” accelerated installation programme.

The first customer to be re-connected was Allan Kennedy of Six Five Limited in Somerset. Allan’s business is dependent on his broadband connection. Following the successful installation and re-connection on Monday morning, Allan commented how pleased he was with the service and installation standards shown by the Avonline Broadband Services team since first making contact on Friday afternoon, shortly after being left stranded by the disconnection of his Aramiska service.

Allan had a brand new satellite broadband Sat1000 system installed offering 1Mb inbound service. Whilst purchasing a new system was not in his plans a few days ago, having recognised that his existing system was effectively useless, Allan was able to benefit from a completely fresh installation, discounted hardware and Avonline’s free service offer. All this with a system now guaranteed for the next 12 months, backed by the largest independent Satellite Broadband provider in the UK.

Summing up the disastrous consequences of the loss of broadband connectivity to remote communities and businesses, Allan said “because my company relies on connectivity to survive, the service and support received from Avonline has helped to save my business”.

To see how Avonline can help you today, please contact our key personnel below or visit Avonline's Satellite Broadband and Internet division.

Email: craig.roberts@avonline.co.uk | Phone: 08000731102
Web: www.avonlinebroadband.co.uk

Published on: 12:00AM on 1st February 2006