RedEye, the eCRM agency, today announced that Kwik Fit Insurance Services is using RedEye technology to understand visitor behaviour on , measure the success of online marketing campaigns and develop event-driven email marketing programmes.

Kwik Fit offers car and breakdown insurance as well as travel, home contents and buildings insurance. With RedEye’s help Kwik Fit will be able to segment their website visitor database using transactional and behavioural characteristics. They will use RedEye’s automated event driven email marketing tool to send timely and highly targeted emails, for example, to remind existing customers at the appropriate time to renew their annual cover or for contacting lapsed customers with new offers. The emails will also be used to remind prospects who have asked for a quote but not completed the transaction, of the quote details, to encourage them to finish the purchase.

The performance of each individual email will be then tracked and measured using RedEye’s email campaign management tools, and the key performance indicators reported to gauge the success of the campaign.

Michael Lynch, e-Commerce Manager at Kwik Fit Insurance Service said: “We were keen to update our online marketing and spoke to a long list of web analytics and eCRM providers. We opted for RedEye because of its ability to provide the full range of online marketing tools, and its ongoing client support.”

Jonathan Kay, Managing Director at RedEye, commented: “Kwik Fit recognises that the key to a successful online marketing campaign is the ability to understand your customers’ behaviour on your website and then target them on a one to one basis with a highly relevant message, at an appropriate time.”

For further information please contact

Cath Swift
Press Contact
07801 817 451

Jonathan Kay
Managing Director
01270 848 494


RedEye are eCRM experts, providing the software and services that ebusinesses need to get more customers spending more money, more often. RedEye has a proven track record, providing tailored solutions for online businesses and blue chip clients since 1997.

RedEye is a global pioneer in 3rd party ad serving, ad tracking, event-driven personalised email, affiliate marketing, site analysis and customer profiling.

RedEye recently acquired the email marketing company ‘e-rm’, giving them the ability to provide all clients with UK based email delivery and increasing their email data expertise.

RedEye clients include Asda, BBC TV Licensing, Cheltenham & Gloucester, The AA and William Hill. For more information, visit or call 020 7953 0275.

Published on: 12:00AM on 2nd March 2006