The UK’s leading digital agency Framfab launches the web site for the Healthcare Commission’s Cardiac site ( http://heartsurgery.healthcarecommission.org.uk) this week. The aim of this project was to create a site that communicated cardiac patient survival rates for cardiac units and surgeons in a responsible and informative way to the general public.

Providing context around the statistics was key to providing complex information in way that aids patient choice, and is fair to the surgeons. The user centric design process saw both patients and surgeons involved early on during the design stage. An early prototype was developed in conjunction with a steering group of leading surgeons, who ensured the design would meet with maximum buy in from the wider surgeon community. A patient workshop and online survey was used to gather patient’s reactions to health information and to the prototype, this feedback was then used to inform the design process. The surgeon steering group and client were then closely engaged with the project throughout the build phase to ensure the site met its design objectives, whilst being delivered on time.

Reaction from the surgeons has so far been very encouraging. Early on in the design process it was anticipated that around 40 surgeons would volunteer individual information, but this number has risen to over 100 and we’re confident that more will come onboard shortly following the positive reactions to the site.

The UK’s leading digital agency Framfab launches the web site for the Healthcare Commission’s Cardiac site (www.heartsurgery.healthcarecommission.org.uk) this week. The aim of this project was to create a site that communicated cardiac patient survival rates for cardiac units and surgeons in a responsible and informative way to the general public.

Providing context around the statistics was key to providing complex information in way that aids patient choice, and is fair to the surgeons. The user centric design process saw both patients and surgeons involved early on during the design stage. An early prototype was developed in conjunction with a steering group of leading surgeons, who ensured the design would meet with maximum buy in from the wider surgeon community. A patient workshop and online survey was used to gather patient’s reactions to health information and to the prototype, this feedback was then used to inform the design process. The surgeon steering group and client were then closely engaged with the project throughout the build phase to ensure the site met its design objectives, whilst being delivered on time.

Reaction from the surgeons has so far been very encouraging. Early on in the design process it was anticipated that around 40 surgeons would volunteer individual information, but this number has risen to over 100 and we’re confident that more will come onboard shortly following the positive reactions to the site.

Published on: 12:00AM on 4th May 2006