HMV, the UK & Ireland’s leading music, dvd & games multi-channel specialist, today announces the official launch of its new downloads website,

HMV successfully introduced its HMV Digital service just over a year ago on September 5th 2005, offering a wide range of music, high quality presentation and flexible pricing, supported by national in-store product advice and expertise.

This next, exciting phase of the HMV Digital offering, which launches 28 September, provides customers with a new and direct method of purchasing permanent music downloads from HMV’s huge library of over 2m tracks and albums. By visiting, online customers can search for tracks and albums from their favourite artists and download directly to their PCs, without the need to install the HMV Digital ‘jukebox’, or music management software.

Other features on the new site include:

• Clips of all available tracks to try before you buy
• Differential pricing
• Exclusive artist playlists
• Same customer login as / HMV Digital

Unlike some digital stores, HMV Digital also offers a monthly subscription service, HMV Unlimited, and for those customers looking to access this online and to transfer and manage selected tracks onto their MP3 players, software for the media player can be downloaded from as well as from the existing site at

HMV’s Head of Digital, Mark Bennett, comments: “HMV’s aim at all times is to give its customers the widest possible access to music, however and whenever they wish to purchase and enjoy it – in-store from 230 outlets, online via or as downloads from HMV Digital. Our new site delivers even greater access and choice to our digital customers, underlining HMV’s credentials as a true multi-channel specialist.”

The site has been designed and built by digital design agency Conchango, who were engaged by HMV following a competitive pitch for the business. The site now possesses a rich, intuitive interface featuring enhanced search and navigation functions, while content has also been expanded.

Conchango’s proven track record in taking brands online in a practical but impactful way was a key determining factor for HMV as it looks to seamlessly translate its renowned customer experience into the digital arena. Conchango previously worked with HMV for more than two years on the project to design and build, with Microsoft, HMV Digital’s original PC jukebox application and store.


Media Enquiries:

Mark Bennett Head of Digital 020 7432 7184
Gennaro Castaldo Head of Press & PR 020 7432 2033
Paul Barker HMV Group 01628 818 300

For Conchango (
Lorraine Branch Conchango PR Manager 020 7261 4444
Nichola Waller Firefly Communications 020 7346 1400

Published on: 12:00AM on 29th September 2006