Pilot Toasts the Makers of Fat Tire Ale as Latest Customer Win

With a history of employing cutting-edge technology and emphasising environmental sustainability, New Belgium Brewing is not only the fastest growing craft brewer in the United States, it is also one of the most progressive and forward-thinking companies in America. Best known for its Fat Tire Amber Ale, the Fort Collins, Colorado-based beer maker promotes practices that ensure internal transparency, creating a culture of employee empowerment and shared responsibility that has been key to becoming the third largest craft brewer in the country.

Focusing on continued operational alignment as the company experiences rapid growth, New Belgium partnered with Pilot® Software, Inc., the original provider of performance management solutions, to enhance its communication and collaboration. New Belgium deployed PilotWorks® to help add structure to the company’s business processes that have already established it as a leader in internal transparency.

“Our focus on collaboration emphasises complete openness – an internal transparency into ongoing operational activities that provides every employee with the knowledge and information they need to help us achieve our goals,” said Jennifer Orgolini, COO of New Belgium Brewing. “As the number of New Belgium employees beyond our corporate headquarters increases, using PilotWorks to align every individual’s contributions with our corporate objectives has become even more important. With PilotWorks, every employee is able to see how their performance impacts our ability to realise our strategic objectives. We believe that this will help us to continue our rapid growth while maintaining our unique culture as a transparent organisation.”

Through its flat hierarchical structure, all New Belgium employees are able to pursue quality within their own departments. PilotWorks enables New Belgium to further align its employees with the company’s long-term objectives and reveals how every employee’s work fits into the business strategy. This establishes company-wide collaboration that aggregates upward from individual contributors to the executive leadership of the company. In addition, through its partnership with Pilot, New Belgium is incorporating operational performance management into its overall strategic planning process.

“New Belgium has held true to its progressive ideals as the company has grown from its inception in a basement 15 years ago. Pilot is pleased to be partnering with New Belgium to become a more structured organisation while maintaining its corporate culture as the company expands throughout the U.S.,” said Jonathan D. Becher, president and CEO of Pilot Software. “Pilot uniquely provides a performance management system that goes beyond tracking metrics to support organisation-wide operational alignment.”

About New Belgium Brewing
New Belgium Brewing, makers of Fat Tire Amber ale and a host of Belgian-inspired beers, began operations in a tiny basement in Fort Collins, Colorado. Today New Belgium is the third-largest craft brewer in the USA distributing beer in sixteen western states. Wind-powered and employee-owned New Belgium practices open book management and gives one dollar for every barrel brewer to philanthropy. For more information, please visit www.newbelgium.com.

About Pilot Software
Validated by more than 300 worldwide customers, Pilot provides operational performance management solutions for progressive commercial and public sector organisations that dramatically increase performance. Pilot’s unique incremental, middle-out approach, combined with its patent-pending software, aligns all three cornerstones of performance management — goals, initiatives and metrics. With the first-ever performance management solution deployed and the largest-known operational performance management deployments within both the U.S. federal government and commercial organisations — Pilot’s solutions are used by leading organisations worldwide such as American Heart Association, DaimlerChrysler, General Services Administration, Health Net, Ingersoll-Rand, Molson Coors Brewing Company, Pacific Life Insurance, Phillips Medical, Santa Barbara County Government of California and Sarasota County Government of Florida. For more information, please visit www.pilotsoftware.com.

Pricing and Availability
PilotWorks 2006 is available now. Pricing starts at around £15k. Pilot is distributed in the UK by ISSEL (www.issel.co.uk) and by local partners in other European countries. For more information about PilotWorks, email us at pilot@issel.co.uk.

Media Contacts:
Mark Charmer
ICONIC Network
+44 (0)207 252 3399

Irena Popovska-Jones
ICONIC Network
+44 (0)870 490 2485

Published on: 12:00AM on 5th October 2006