The Survey covers the major High Street banks along with a cross section of building societies, Internet only banks, Specialist savings and Private Banking organisations. All of which have a significant, and growing, Web presence. It isn't meant to be an exhaustive list but a representative cross-section.

The UK Retail Banks Survey has again shown little overall progress. However, as usual, some organisations are making progress and making significant improvements to their sites.

First place Bradford & Bingley (
Last place Investec Bank (
Biggest climber Stroud & Swindon Building Society (+30)
Greatest faller Financial Services Authority (-24)

3 sites failed accessibility A & AA on every page
* Arbuthnot Banking Group
* Egg
* Islamic Bank of Britain

For the full findings, please visit

It is particularly pleasing to see Stroud & Swindon making such a significant jump.

Terry Cawkwell, e-Commerce Marketing Manager at Stroud & Swindon, said "It's good to see that by utilising the SiteMorse Reports that we've improved our ranking in the Survey. However, I feel there are many other benefits from improving our Website over and above improving our SiteMorse ranking." Terry continued, "I’m not sure if we will ever be able to achieve the maximum scores because of the way our CMS generates code but we are trying our best to make improvements where we can."

More and more organisations are using SiteMorse to improve the quality of their sites and to make sure it continually achieves high levels of quality and performance. The Surveys are a useful measure of how they compare with their contemporaries.

Editor’s Notes

SiteMorse provides companies with a precisely accurate critique of their website tested for functionality, accessibility, compliance and performance. It is unrivalled in its efficiency in automated testing in the web industry, and is the only company in the world to offer web testing to this standard. Companies are presented with a thorough assessment of all areas where its websites are technically flawed.

Established in 2001, SiteMorse is a British, privately-owned company and offers a range of website testing services that require no setup, downloads or technical support to operate. Over 500 local and central government departments, FTSE companies and financial sector clients use SiteMorse services to help them maintain error-free, fully-functioning and compliant websites.

Compliance standards include HTML, eGMS, W3C, WAI accessibility and specific standards laid down by suppliers (such as Adobe’s defined accessibility requirements for PDFs). The company is in its sixth year of working with SOCITM and SiteMorse products are also used by Government Sector Publishing, Blays Netratings and ISPA for website rankings and awards services.

SiteMorse calculate a company’s overall mark and ranking as follows:
36% weighting to functionality – do the things on the site work for everyone
26% weighting to performance – how good or bad is the performance
20% weighting to accessibility – how well does the site fair against the mandatory A and expected AA requirements
18% weighting to code quality – how good is the website code, if its poor page may not display properly and performance will be hampered.

For a full explanation of survey methodology please visit:

More information from:

Gareth Evans
SiteMorse Ltd
Telephone: +44 (0)20 7183 2508

Published on: 12:00AM on 26th July 2007