Reading, UK, 13th November, 2007 – SpiceJet, one of India’s largest low-cost airlines, today announced that it has implemented Decision Manager, an automated risk management solution to help minimise online fraud. CyberSource Ltd., a wholly owned subsidiary of CyberSource Corporation, is providing SpiceJet with the solution.

SpiceJet required a scalable solution to address the increasing rate of fraud in the Indian travel and aviation sector. The implementation of Decision Manager will enable SpiceJet to automatically screen transactions for fraud, reducing the burden of manual intervention on the rapidly growing airline. Decision Manager was selected over competing solutions due to its proven flexibility and scalability, and CyberSource’s experience in the global marketplace.

Decision Manager assesses over 150 factors associated with each order and, based on rules SpiceJet defines, returns a score that determines whether the online order should be accepted, reviewed or rejected. The assessment takes place in real-time, minimising the likelihood of a delay to the customer. The rules can be updated at any time by the airline through a simple interface, allowing SpiceJet to continually adapt its strategies as fraudsters change their tactics.

Mr. Siddhanta Sharma, executive chairman, SpiceJet, said, “CyberSource Decision Manager is highly customisable and can easily be updated to suit our business. The solution fits well into the company’s overall e-business strategy as it enables us to control fraud without additional resources required to manually screen transactions. This is an ideal strategy for a low cost business model.” Mr. Sharma further added, “As SpiceJet plans to fly internationally in the future we will benefit from CyberSource’s global coverage, accessing their expertise and knowledge of fraud trends in the international market.”

Dr. Akif Khan, head of client and technical services at CyberSource, said, “This agreement further demonstrates our commitment to the Indian marketplace. By developing a deeper understanding of the specific fraud challenges facing the travel industry in India, and optimising our solutions accordingly, CyberSource can help Indian organisations minimize the risk of online fraud.”

About SpiceJet
SpiceJet is India's ‘best low cost airline’ *, delivering the lowest air fares with the highest consumer value. We operate over 100 flights daily to 17 cities viz. Ahmedabad, Bangalore, Chennai, Cochin, Coimbatore, Delhi, Guwahati, Goa, Hyderabad, Jaipur, Jammu, Kolkata, Mumbai, Port Blair, Pune, Srinagar and Varanasi. Our on-time performance is amongst the best in India, at 82%, coupled with a Technical Dispatch Reliability of 99.6% making us an airline with least cancellations. SpiceJet's new generation fleet of 17 Boeing 737-800 / 737-900ER aircraft are backed by cutting edge technology and infrastructure to ensure the highest standards in safety and operating efficiency.

*SpiceJet was recognized as Best Low Cost Airline for 2007 by TAFI (Travel Agents Federation of India)-Abacus, awarded at Kota Kinabalu, Malaysia earlier this year.

About CyberSource Ltd
CyberSource Ltd is a wholly-owned subsidiary of CyberSource Corporation (NASDAQ: CYBS). CyberSource is a leading provider of electronic payment and risk management solutions. CyberSource solutions enable electronic payment processing for web, call center, and point-of-sale environments. CyberSource also offers industry leading risk management solutions for merchants accepting card-not-present transactions. CyberSource Professional Services designs, integrates, and optimizes commerce transaction processing systems. Approximately 217,000 businesses use CyberSource solutions, including half the companies comprising the Dow Jones Industrial Average. The company is headquartered in Mountain View, California, and has sales and service offices in Japan, the United Kingdom, and other locations in the United States. For more information, please visit the CyberSource Ltd. web site at or email

Published on: 12:00AM on 13th November 2007