London, 05/02/2008. Small business insurance specialist, Brighter Business, has appointed ExactTarget as its Email Service Provider (ESP). Brighter Business specialises in providing tailored policies underwritten at Lloyd’s of London for a variety of commercial customers.

Web and email have always been considered key to Brighter Business’ operations. An email marketing programme was core to the vision of developing an ongoing dialogue with customers and providing them with additional services and information. In August 2007, a pitch process was undertaken to appoint an Email Service Provider (ESP). The objectives were to ensure that emails were of a high professional standard, proper tracking and content management tools were in place and that Brighter Business was able to benefit from advice and guidance from an expert source on issues of deliverability and email best practice. The pitch was won by Exact Target.

Robert Bartlett, CEO of Brighter Business, said:

“Brighter Business’ vision is to provide business insurance designed specifically for the needs of UK small businesses. That vision is supported by treating customers fairly, acting with integrity, embodying excellence, and having an enterprising spirit to find a better way. ExactTarget helps us to fulfil some of those values by enabling us to communicate with each of our customers as individuals.”

About Brighter Business
Brighter Business specialises in, and only provides, insurance cover for small businesses. The main concept for a small business only service came from Robert Bartlett, the Chief Executive. He has worked in the insurance industry for a number of years and held senior positions in AON and Marsh which are large broking companies. Brighter Business was created to give small and growing businesses better insurance services. Brighter Business is authorised and regulated by the Financial Services Authority, to find out more visit

About ExactTarget
ExactTarget is an easy-to-use and scalable solution allowing organisations of all types and sizes to send relevant, personalised and trackable emails in unlimited quantities. It enables sales channels to capitalise on their local relationships by creating approved content, including personalised elements, then sending emails ‘on behalf’ of Lead, Contact or Account owners.

Published on: 12:00AM on 5th February 2008