Software and services company, Touchstone Group, has signed a deal with Cenium to provide the hotel and leisure industry with the first end-to-end Microsoft-based, hotel management IT system available in the UK. The partnership will see Touchstone Group provide the sector with the Cenium Hotel Management System, a single solution based on Microsoft Dynamics™ NAV, which helps hospitality and leisure companies of all sizes, maximise revenue by uniting all of their operational data in a user-friendly system.

Cenium Hotel Management System signals the end of disparate front and back office IT systems which have long hindered the industry’s productivity and profitability. It centralises all data in real time, allowing users to work effectively from just one platform on essential functions including: accounting; financial planning; room rate and occupancy optimisation; CRM; procurement; stock control; front desk; housekeeping; restaurants; bars; conferences; and retail kiosks. The solution also provides interfaces to all key devices, including: telephone systems; key cards; TV; mini bar; and heating systems.

The solution is based on the award-winning Microsoft Dynamics NAV technology and the Microsoft SQL Server® platform, providing users with a familiar and easy-to-use interface. Cenium Hotel Management System consists of a number of interchangeable modules that can be customised to meet the needs and requirements of large hotel chains or it can be used equally effectively as a complete, single system for independent hotels. The modules include: Property Management; Management Overview; Central Reservations; Internet Reservations; Conference and Banqueting; Revenue Management; Restaurants; Resort Management (including spa, golf and rentals); Staff Management; and EPOS.

Cenium UK chose to partner with Touchstone Group because of the organisation’s vast experience and expertise working in the hospitality and leisure market, and its comprehensive understanding of the IT issues faced by the industry. Touchstone Group has more than 100 customers in the sector, including Malmasion, Red Carnation Hotels, and Maybourne Hotel Group. The organisation has successfully implemented more than 45 Microsoft Dynamics NAV projects for clients such as Thames Water Services and Bridgestone Europe.

Cenium Hotel Management System is already a huge success in hotels and resorts in Norway, Sweden, Denmark, Iceland, USA and Asia.

Peter Lingham, Managing Director, Cenium, comments: “Touchstone Group has an outstanding track record in the hospitality and leisure sector, and has helped some of the industry’s biggest names streamline their processes and use IT more effectively. By partnering with Touchstone Group we can help the industry rid itself of disjointed, outmoded IT systems and hand all UK hotels and resorts, large or small, a competitive edge.”

Paul White, UK Director, Microsoft, comments: “We believe that the hotel sector has historically been poorly served – a very limited number of vendors have offered poor service and solutions that have offered very limited front and back office integration. We believe that Cenium are well placed to change this.”

Adrian McNay, Group Board Executive, Touchstone Group comments: “Cenium has addressed all of the hospitality and leisure sector’s IT needs in one convenient, out-of-the-box system. And because it’s based on Microsoft technology – which is used the world over – users will already be familiar with how it works. We anticipate that the Cenium Hotel Management System will improve significantly the efficiency and profitability of the industry.”

For information on Touchstone Group’s services, see For more details on the company’s work in the hospitality and leisure industry, please see

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About Touchstone Group
Touchstone Group is a software and services company that provides integrated business software and consultancy services to companies primarily in the UK. It is quoted on the London Stock Exchange AIM market and has had year-on-year growth since it was created in 1982.

For more than 25 years Touchstone has worked closely with some of the UK’s leading hotel chains, pubs and leisure groups to understand the challenges facing the industry and offer effective solutions to address them.

Touchstone’s portfolio of solutions and services enables Hospitality and Leisure organisations to manage every aspect of their business, from streamlining and optimising their core business processes and integrating disparate business systems to managing customer and supplier relationships to reporting and business intelligence.

Clients include Malmasion, Red Carnation Hotels, and Maybourne Hotel Group.

For more information, see:

About Cenium UK Ltd
Cenium is the developer of the Cenium Hotel Management System which is currently used by hotels across Scandinavia as well as in Iceland. Cenium UK provides sales, professional services and support the regions’ Hotel and Hospitality Industry.

The solution is built directly on Microsoft Dynamics NAV, which is one of the most widely used financial and ERP systems in the world. As a Microsoft Gold Certified Partner the company works closely with Microsoft's partner network to provide solutions and services to customers in most regions.

The Cenium Hotel Management System is already proven by many hotel chains throughout Scandinavia and is now being welcomed by the hotel industry internationally, following its more recent availability outside Scandinavia. Through Cenium and the company’s international network of consultants, there are already over 400 customer sites serviced by 7 offices. Our portfolio of clients include; Choice Hotels (Scandinavia), Hilwood Hotels & Resorts, Merchant Inns, Blue Lagoon, Foss Hotels and Dolly Dimples.

Published on: 12:00AM on 17th July 2008