Snow Valley has agreed a partnership deal with Site Confidence, the external website monitoring service and performance testing provider.

The deal will allow Snow Valley to extend their e-commerce operations package, offering Site Confidence services as an integral part of the Snow Valley platform.

Snow Valley clients will continue to benefit from the comprehensive internal e-commerce systems monitoring service that the company has developed over the past ten years. From now, clients will also be able to sign up for the Site Confidence external monitoring service, giving them access to an extensive range of reports about the performance of their website and allowing them to be alerted with detailed information on any issues as they occur.

Site Confidence load testing services will also be available as part of Snow Valley’s e-commerce operations package. Snow Valley’s standard development process includes a programme of load testing; with the additional service clients will also have access to third party measurement.

Sarah Clelland, Marketing Manager at Snow Valley, said, “Snow Valley’s aim is to deliver world-class e-commerce solutions that perform consistently around the clock and throughout the year. Site Confidence allows us to demonstrate that level of performance to our clients, while also giving them the peace of mind that an objective service provider can offer.”

“By partnering with Site Confidence we’re making it easier for our clients to get the reassurance that they want, at a reduced cost and without the hassle of managing an extra supplier.”

Mike Smith, Business Development Manager at Site Confidence, commented, “We’re very pleased to be working with Snow Valley. We share the same commitment to giving customers an exceptional online experience and we look forward to developing our relationship.”

22 August 2008

About Snow Valley:

Snow Valley is the UK’s leading provider of e-commerce technology and consultancy services. The company builds and integrates e-commerce solutions using their MUSE2 platform, which is based on Microsoft .NET technology and comes ready-integrated with many of the other leading providers of e-commerce support services, from web analytics to ERP systems.

Snow Valley’s clients include Majestic Wine, MFI, Pets At Home and LK Bennett. For more information visit

Contact: Sarah Clelland, Snow Valley
Telephone: +44 (0) 20 7813 9520

About Site Confidence:

Site Confidence is the external website monitoring service and performance testing division of NCC Group and provides performance monitoring and load testing to the UK’s largest online companies. Our business is to provide a range of web assurance managed services that address the need for capacity and availability management. Focusing on a ‘customer first’ view, our portal-based dashboards provide real time information on the performance of business critical online applications ensuring that you are meeting customer service objectives. Simulating real users, our external testing methodology captures diagnostic information enabling you to quickly identify, understand and resolve critical issues. Our independent status ensures an unbiased view.

Contact: Helen Fairweather
Tel : +44 (0)161 209 5197

Published on: 12:00AM on 22nd August 2008