Digital usability agency PRWD are to work with C&O Powder Coatings, moving them from paper tracking to a fully integrated software system as part of a strategy to double C&O’s turnover in the next five years.

C&O, a Merseyside based family run business, has pledged to invest a six-figure sum with Manchester based PRWD to create a custom-built Enterprise Resource Planning system, simplifying processes throughout the business.

The system will transform their internal management process from ordering and job tracking to stock control and customer management. The switch from paper to digital is forecast to improve
production line efficiency by at least 25%.

PRWD will implement the new User Centered Designed system over a two-year period, adopting a phased delivery approach and working alongside C&O to ensure successful software integration.

The new business for PRWD signals their expansion from e-commerce projects to internal management systems. MD Paul Rouke commented, ‘At PRWD we can adapt to our clients - our skills in developing user and results driven software are just as applicable to business modernisation and internal systems as they are for e-commerce solutions.’

C&O recently invested around 15% of annual sales into world class machinery and moved to shift patterns to ensure that the business was as cost effective as possible.

Arthur Holmes, MD of C&O Coatings says: “We have an ambitious plan for growth over the next five years and every aspect of the business is being reviewed in detail to ensure we reach our target. The custom built system developed by PRWD is part of our on-going commitment to the growth of the business.”

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For more information, or to speak to the team, contact Paul Rouke at PRWD.
Tel: 0161 918 6729
Email: paulrouke@prwd.co.uk

Notes to editors

PRWD was established in 2006 and they specialise in online user experience and software development. Alongside software development they provide user centred design, customer experience and information architecture consultancy. Clients include JD Williams, CDMS and Additions Direct.

Website: www.prwd.co.uk
Usability blog: www.paulrouke.co.uk
Best practice e-commerce: www.ucdcommerce.com

C&O Powder Coatings, established in 1985, services a broad range of sectors. Originally founded in the North West they now extend far beyond the region. It delivers powder coating services which is an environmentally friendly and cost effective method of applying paint to a variety of metals, including aluminium and galvanised steel components

Website: www.candocoatings.co.uk

Published on: 12:00AM on 22nd September 2008