Paramount Restaurant Group has seen online bookings grow by 150% over the last three months across its six restaurant brands following an ongoing email voucher campaign.

The nationwide group, which has partnered with email marketing company Pure for the promotion, sent customers of Chez Gérard, Brasserie Gérard, Bertorelli and Il Bertorelli, Caffè Uno and Livebait voucher offers such as ‘two for one’ or ‘£15 off’ to encourage them to book a table.

The campaign used Pure’s email system PureResponse to provide customers subscribed to Paramount Restaurant Group’s database with the promotional vouchers.

One particular voucher campaign for Caffè Uno in January 2009 saw a 30% open rate, with a further 45% click through rate. This resulted in 10,000 vouchers being downloaded. The campaign was originally sent to a mailing list of 79,000 customers.

Overall, traffic to the Paramount Restaurant Group’s websites grew by 307% across all brands in January 2009, against the previous month’s figures.

The group also saw its customer database expand by 70% between January and March this year; as a direct result of running online voucher campaigns. The viral function available in PureResponse offers ‘send to a friend’ options, allowing mailing list subscribers to forward promotional emails to friends and colleagues.

“Pure has given us the freedom to take control of our customer relations,” Said Ryan Badger, Online Marketing Manager at Paramount Restaurant Group. “PureResponse has enabled us to shorten turnaround times for email campaigns and manage the way we capture data. I am certain working with Pure was the most cost-effective option available to us. The total cost of the service for a year was covered with the delivery of our first email campaign.”

The company’s six restaurant brands are split into fine dining ‘Paramount London’ and all-day dining ‘Paramount High Street’. They offer a variety of styles, including traditional Italian food, modern seafood and classic French cuisine.

“The results Paramount Restaurant Group has received perfectly demonstrates what we at Pure are advocating: accountable marketing,” said Anne Collet, Marketing Manager of Pure. “Paramount Restaurants has managed to grow its audience and sales by using email that’s appropriate for its market – the results achieved can be built upon in the future. We are pleased Pure was chosen to lead this campaign.”

About Pure
Award winning Pure ( is one of the top email marketing companies in the UK* and the eleventh fastest growing new media company in the country**. Founded in 2001, Pure provides big brands and small companies with the technology, know-how and support to run effective email marketing campaigns that have a measurable, positive impact on business. The PureResponse email platform is available in English, French, German and Spanish, and was created by marketers for marketers to make email marketing easy. Pure counts Rightmove, innocent drinks, EMAP, Truprint and LA Fitness among its stable of over 2000 clients, which send emails in 50 countries. Pure's email platform is also available as a whitelabel service to agencies. Brighton-based Pure publishes the Email Marketing Manual (; a best practice web site and newsletter featuring brand case studies and expert comment from high profile digital industry faces.

* Featured in respected online marketing publisher E-consultancy’s Email Marketing Platform Buyers Guide 2008

** GP Bullhound’s Media Momentum awards, March 2007

For further information please contact:
Laura-May Coope / Claire Armitt
01273 779492 / 07966 983990

To speak directly to Pure call: 0844 586 0001 or email

Published on: 2:33PM on 7th April 2009